Landlords
Landlord How-To's
174 articles
Is There a Cost to Sign Up for TurboTenant?
How Do I Sign Up As A Landlord On TurboTenant?
How Can I Signup For TurboTenant Using My Google Login?
Get Started - Landlord Onboarding Demo
How TurboTenant Helps You Manage Every Stage of the Landlord Lifecycle
How do I Add my First Property?
How to Refer a Friend & Earn $25 in the TurboTenant Referral Program
Your Landlord Toolbox
Which Listing Sites Will TurboTenant Post My Property To?
How Do I Start Marketing My Rental Property Online?
How Do I Stop Marketing?
How Do I Extend or Renew Marketing for My Property?
How Do I Embed My Property Listing On My Website?
Why Isn't My Listing Showing Up On Other Listing Sites?
Can I Market My Commercial Property on TurboTenant?
How Do I Change The Photos On My Property Flyer?
Can I Hide the Street Number of My Property Address?
How Can I Make My Property Stand Out?
Marketing Call Forwarding
How do I print a marketing flyer for my property?
How Do I Add Photos To My Rental Listing?
How Do I Edit My Rental Property Listing?
How Do I Get The URL For A Property Listing?
What Are The Acceptable Guidelines For A Video Tour?
How do I Add a Room For Rent?
When I Share My Listing, What Does It Say?
Acceptable Photo Guidelines
How Do I Upload My Video Tour?
My Listing Has Been Marked as Pending; What Do I Do Now?
How Do I Rearrange My Property Photos?
How Do I Send A Renter The Pre-Screener?
Showing Scheduling
How do I Share my TurboTenant Property Listing Page?
Can I Post My Property For Rent If I Also Have It Listed For Sale?
How Do I Edit the Contact Information on My Listing?
How Do I Read a Tenant Screening Report?
Screening Reports
Why Do Applicants Have to Verify Their Identity for Screening?
How Do I Request a Screening Report From an Applicant?
Screening Report Request- No Application
How can a renter who hasn't applied through TurboTenant obtain the screening report?
How Do I View the Tenant Screening Report?
What Does it Mean When it Says "Waiting on Applicant for Screening Report?"
My Applicant Has Not Received the Screening Report Request
My Applicant Says They are Unable to Complete the Screening Report.
What if my Applicant Thinks There is an Error on Their Screening Report?
What Does it Mean When a Renter Denies The Screening Report Request?
Understanding the Investigative Consumer Reporting Agencies Act (ICRAA)
What is the Difference between the Rental Applications vs. Screening Reports?
Credit Report Recommendation Criteria
Understanding the Applicant Summary Page
What Does the Online Rental Application Look Like?
Who is Required to Submit an Application?
How Do I Invite Someone to Apply to a Property?
How do I know when someone applies to my property?
When I Invite Someone to Apply by Email, What Does It Say?
How Do I Print a Rental Application - For Landlords
How do I Download a Completed Application
When I Invite Someone to Apply by Text, What Does it Say?
How Do I Stop Accepting Applications for My Rental?
Does TurboTenant Provide Landlord Reference Reports?
How Do I Customize My Application?
Can the Landlord Pay the Screening Fee?
How do I update a renter’s role to tenant or co-signer?
Income Verification & Fraud Detection, Powered by Snappt
Rental Applications and Screening Reports - For Renters
Manage Applicants and Application Groups
How Do I Archive an Applicant?
What does the email look like when I deny an applicant?
How Can I Print an Applicant’s Screening Report? - For Landlords
How to Screen International Applicants with a PDF Application
Rent Payments Guide
How Long Do Rent Payments Take to Process?
How Do I Add Business Entities in TurboTenant?
How to Create Charges
Setting Up Automatic Late Fees on Rent Payments
How Do Payment Reminders Work?
How Partial Payments Work for Your Lease
How can my tenant make a partial rent payment?
Lease Credits
How to Record an Offline Payment
How Do I Edit & Delete Rent Payment Charges?
1099-K Guide for Rent Payments
Landlord Guide to Rent Reporting - How Does Rent Reporting Benefit Your Tenants’ Credit?
Do My Tenants Get Sent a Receipt When They Pay a Charge?
How Do I Export My Rent Payments?
What Is An SS-4 Confirmation Letter and Form 147C, and How Can You Obtain Them?
How Do I Set Up Unlimited Bank Accounts?
Why can’t my tenant see their rent charge?
Failed Payouts and Deposit Reversals: What Do They Mean?
Autopay (Automatic Rent Payments): What Landlords Need to Know
Understanding Livble: Flexible Rent Payments For Your Tenants- For Landlords
Why is my TurboTenant rent payment not showing up in my bank account, and what can I do?
Return a Security Deposit
When and How to Disable Tenant Payments
Rent Roll
Payment Disputes
Credit Card Disputes
Why Funds May Be Debited From Your Bank Account During a Payment Dispute - For Landlords
TurboTenant Lease Guide
How To Customize & Share The Home Guide With Tenants
Condition Reports for Landlords
Benefits of SURE Renter's Insurance
What Does it Mean To "Require Renters Insurance?
How Does a Tenant Purchase Renters Insurance Through Their TurboTenant Account?
Where can I View Renter's Insurance from my Tenant?
How can Landlords Upload Proof of Renters Insurance?
My Lease is Ending Soon. What Should I Do?
How to manage duplicate lease profiles in TurboTenant?
How Do I Add a Tenant?
How Can I Change a Tenant's Contact Information?
Can I Move in a Lead as a Tenant Without Having Them Apply?
How Do I Find a Past or Archived Tenant?
Touch Base with Your Tenants Automatically with Check-ins
Moving a Tenant to Another Property in your Portfolio
How Do You End Your Lease on TurboTenant?
Landlord Guide to the Tenant Portal
What do Rent Reminder Emails Look Like?
How to: Require Renters to Pay Past Due Charges First
How Do I Contact SURE Insurance?
My Lead/Tenant is Not Responding To Messages
How to Get The Most Out of Tenant Check-Ins
How TurboTenant Verifies Renters Insurance Policies
What forms are included in the Ultimate Landlord Forms Pack?
How Does E-Sign Work?
How Do I Edit a Signer's Information During E-Sign?
E-Sign Request Frequently Asked Questions
How do I create and save E-Sign Templates?
How Do I Use My Own Lease Agreement in TurboTenant?
TurboTenant State-Specific Lease Agreements
Creating a Lease Addendum
Can I Copy a Lease Agreement?
Creating a Lease Agreement
Adding Attachments to a TurboTenant Lease Agreement
How to use the Lease Agreement Audit AI
How to Add a Co-Signer to a Lease
Is There a Place for Me to Manage Documents for My Property?
How do I download or print a lease agreement?
How Do I Export My Tenants for TurboTenant?
Account Login Issues- Landlords
How can I receive a refund for a lease agreement charge after subscribing to TurboTenant's Premium Plan?
How Do I Change My Personal/Contact Information as a Landlord?
How Do I Change My Password - For Landlords
How Do I Add Or Delete My Custom Logo?
Team Roles: How to Add Additional Users to Your TurboTenant Account
How do I enable or disable 2-step verification?