How to Know When Someone Applies to Your Rental
As a landlord, it's important to stay on top of your rental applications. Knowing when someone applies to your property can help you make timely decisions and keep your rental process running smoothly. Here's an overview of how to know when someone applies to your rental.
When a Lead Applies to Your Rental
When someone applies to your property, an email notification will be sent to the email associated with your account. This email will contain important information about the applicant, such as their name, contact information, and the property they are applying for. From within the email, you can then log in to your TurboTenant account and view the contents of the application on the Applicants tab.
If the Applicant Does Not Pay the Application Fee
It's important to note that if the applicant does not pay the application fee, their application will not show up in your account. If you do not see the applicant in your Applicants tab, there is a chance that you may have changed their status and moved them from an applicant to a tenant. In this case, you can check your Tenant tab to see if they have been moved there.
By monitoring your rental applications and knowing when someone applies to your property, you can ensure a smooth and efficient rental process.
Frequently Asked Questions:
Q: An applicant says they applied, but I can’t locate them in the Applicants or Leads tab. Where else should I look?
A: If an applicant says they submitted an application but you don’t see them under the Applications tab, check your Tenants tab. Sometimes, users accidentally convert applicants into tenants without realizing it. When that happens, the applicant will no longer appear in the Applications section and will instead show up under Tenants. If you still can’t find them, try searching by name or email in both sections.