As a landlord, it's important to stay on top of your rental applications. Knowing when someone applies to your property can help you make timely decisions and keep your rental process running smoothly. Here's an overview of how to know when someone applies to your rental.

When someone applies to your property, an email notification will be sent to the email associated with your account. This email will contain important information about the applicant, such as their name, contact information, and the property they are applying for. From within the email, you can then log in to your TurboTenant account and view the contents of the application on the Applicants tab.

It's important to note that if the applicant does not pay the application fee, their application will not show up in your account. If you do not see the applicant in your Applicants tab, there is a chance that you may have changed their status and moved them from an applicant to a tenant. In this case, you can check your Tenant tab to see if they have been moved there.

By monitoring your rental applications and knowing when someone applies to your property, you can ensure a smooth and efficient rental process.

A: If an applicant says they submitted an application but you don’t see them under the Applications tab, check your Tenants tab. Sometimes, landlords accidentally convert applicants into tenants without realizing it. Additionally, ensure the application fee has been paid and all necessary verifications, such as RentButter, are completed. If these steps do not resolve the issue, reach out to TurboTenant support for further assistance. You can also advise the applicant to double-check submission status and payment records on their end.