Call forwarding is available on the Pro tier of the Premium subscription. This feature allows you to route incoming calls to your preferred number so you can manage tenant communication more efficiently.

TurboTenant helps thousands of landlords find tenants for their properties by marketing their listings on TurboTenant.com and dozens of 3rd party listing sites (like Apartments.com, Redfin, Rent.com etc.). These sites require landlords share a phone number on their listing. Often landlords don't have a dedicated phone number for their business that they can use for marketing and use their personal number.

To help, TurboTenant can now provide select Pro for landlords with a forwarding phone number that will be posted on the listing across the listing sites, that if called, will then forward calls to your personal phone number.

Marketing Call Forwarding gives you a unique phone number for each property listing that forwards calls directly to your personal number.

This allows you to:

When you enable Marketing Call Forwarding:

This is especially helpful when your listing is syndicated across multiple sites, where your contact information may be publicly visible.

When you market a property with TurboTenant, your listing is shared with dozens of 3rd party listing sites, many of which require a phone number to be posted. To protect your privacy, you can upgrade to the Pro tier plan and receive a property-specific forwarding phone number to post with your listing instead. If this forwarding number receives a call, we will forward any calls received to your personal phone number.

When you receive a call from an interested lead it will be from your assigned call forwarding number. Around the same time you will receive a text message with the interested lead’s phone number for your future reference.

Your forwarding number will remain active as long as marketing is active for your property. We also leave your call forwarding number enabled for 7 extra days after you take your listing down, to ensure you don’t miss any calls..

Yes. You can change the number that receives the forwarded calls at any time by updating your TurboTenant account phone number in your account settings.

Any voicemails would be left in the voicemail inbox you have set up on the receiving line.

No problem! Each property will have a unique number so that you may easily identify what property a lead is interested in. Call forwarding is connected to each marketed property. All properties being actively marketed Pro tier subscribers will be eligible for a call forwarding number.

No, we are assigning call forwarding numbers to you. But we try to assign a phone number that is local to you.

At the moment we will not be forwarding texts due to some regulation complexity. If this is something important to you please upvote and comment on this feature request here.

If you don’t wish to purchase Pro to get a marketing call forwarding number (and the other Pro benefits), you can get a call forwarding number on your own. When you do please update your phone number in the Account>Settings area. The updated number will be picked up on the 3rd party listing sites within 48 hours.

Yes, marketing call forwarding is a Pro feature and Pro is Paid annually. Pro includes all the features you need to be a streamlined professional landlord on TurboTenant, during marketing and well after. Learn more about Pro here.

Visit the Marketing tab of the property after you create the listing, and if you're ready, publish the listing, and you'll find the Call Forwarding option once it is published!

You cannot add an international phone number to your landlord account. Since TurboTenant only allows US-based listings, the phone number on the account must also be US-based.