Your tenant’s Home Guide is an easy way to share everything they need to feel settled - key lease details, helpful house info, important contacts, and any “good to know” notes, all in one place. Best of all, if you update the guide later, your tenants will automatically see the latest version.
How to quickly access the Home Guide
You can find a tenant’s Home Guide from the lease it’s connected to:
Go to Lease Profiles in your TurboTenant account
Open the lease you want to view
Click the Home Guide tab
Anytime you have an existing lease, you’ll see a Home Guide tab within that lease.
📍 Important: The Home Guide is scoped to the lease profile, not the property. If you manage multiple leases for the same property (e.g., back-to-back tenants), each lease will have its own separate Home Guide. Navigate via Lease Profiles → Home Guide tab — you won't find it at the property level.
Setting Up the Home Guide
Go to your Lease Profiles tab and select the lease you want to set up your Home Guide for.
Once you're on the lease summary page, click on the Home Guide tab.
To get started, you'll have a couple of options:
Customize Home Guide - On the Customize a Home Guide screen, you’ll see a quick overview of what your Home Guide can include, such as:
Pre-filled details from your lease that you can review and edit
A welcome note for your tenants
Important info like contact details, property details, HOA rules, and maintenance “FYIs”
A reminder that once you share the guide, any updates you make will be reflected for tenants automatically
Upload Using AI - Upload an existing guide to auto-fill your Home Guide with AI.
If you click "Customize Home Guide," Your Home Guide will be auto-filled with any info we have from your TurboTenant account. This includes your listing, TurboTenant Lease Agreement, and more.
Select one of the following options:
Start with TurboTenant information (recommended): Uses details from your TurboTenant account to auto-fill your Home Guide.
Use a Home Guide you’ve already created in TurboTenant: Starts from a Home Guide you previously created.
After choosing an option, click Get Started to continue.
If you selected Upload Using AI to create your Home Guide, you can upload a document from your device to help auto-fill your Home Guide. Files must be in PDF format and 20 MB or less.
⚠️ Heads up — this is a one-way decision: Once you begin the Customize Home Guide path, the Upload Using AI option becomes unavailable for that lease. Currently, there is no way to delete a Home Guide and start over to switch paths — so choose carefully before getting started.
Next, review each section: Welcome Note, Lease Information, Communication, and any other sections you’ve added.
🏠 Autopilot landlords: If you're on the Autopilot plan, the Communication section of your Home Guide will display TurboTenant Support contact information instead of your own. This section cannot be edited the way it can for DIY landlords.
To edit a section, click into the section first, then hover over the content inside that section. The pencil icon will appear; click it to make changes. You can also hide or unhide sections at any time; hidden sections won’t be visible to tenants, even if you’ve already shared the guide.
You can hide a Home Guide section if it is not relevant by clicking on the section, then clicking Hide Section.
Adding Additional Sections to your Home Guide
When you need to add additional sections to your Home Guide, click Add New Section at the bottom of the customization page.
Note: Sections and subsections cannot currently be reordered once added. Plan your section order before adding them.
Sharing the Home Guide with your tenants
Once you’re done reviewing and editing the Home Guide, you’re ready to share it with your tenants.
Click Share with Tenants in the upper-right corner of the Home Guide. This will email the Home Guide to all tenants on the lease.
💡 TurboTip: If you haven't added tenants to your lease yet, you can do so by clicking on "Add Tenants To Share." Simply add your tenants, then when you go back to the Home Guide tab, you'll see the option to "Share With Tenants."
Once shared, you can also send them a personal message through TurboTenant to let them know you've sent it!
Sharing And Updating The Home Guide
Keep in mind that once you share the Home Guide, any edits you make will automatically be reflected for your tenants in their Home Guide. There is no need to re-share it, unless you want to let them know the changes have been made. Once you've shared the Home Guide, tenants do not receive a notification from TurboTenant that changes have been made to it.
Each lease has its own Home Guide, so you'll want to share a Home Guide for each lease. Sharing the Home Guide for one lease does not share the Home Guide for another lease, even if the lease is for the same property.
Frequently Asked Questions
Q: Can I print the Home Guide to share with my tenant(s)?
A: Currently, there is no option to print the Home Guide.
Q: Can I copy a Home Guide to another lease?
A: Yes. When copying a Home Guide to a new lease, the dropdown will ask you to select by Marketing Listing name or property — not by lease profile name. If you don't see the lease profile you're expecting, look for the associated property or listing name instead.
Q: Why does my Home Guide show "Fixed Term" when my lease is set to go month-to-month automatically?
A: This is a known limitation. The Home Guide currently only displays "Fixed Term" as the lease type, even when the lease profile and lease agreement reflect "Go Month-to-Month Automatically." Be sure to double-check the Lease Information section and update it manually if needed.
Q: Is the Home Guide available on the Free plan?
A: Yes — the Home Guide is included on TurboTenant's Free plan, alongside other features like condition reports and rent roll. You don't need a paid subscription to access or share it.