TurboTenant

Landlords

You can sign up for free, or upgrade to a Premium subscription with Essentials or Pro—based on your portfolio size and needs.

Is There a Cost to Sign Up for TurboTenant?

How Do I Sign Up As A Landlord On TurboTenant?

Learn how to sign up for TurboTenant using your Google login information.

How Can I Signup For TurboTenant Using My Google Login?

Get Started - Landlord Onboarding Demo

The Landlord Life Cycle encompasses every aspect of the rental process, including Marketing, Screening, Leases, Forms, Payments, & Move Out.

How TurboTenant Helps You Manage Every Stage of the Landlord Lifecycle

Get your property set up to begin marketing!

How do I Add my First Property?

How to Refer a Friend & Earn $25 in the TurboTenant Referral Program

Explore the Landlord Toolbox for insurance, tax, maintenance, premium features, and calculators to simplify property management.

Your Landlord Toolbox

For brand new landlords setting up TurboTenant

Getting Started

See where TurboTenant post your property listings when you market online.

Which Listing Sites Will TurboTenant Post My Property To?

How Do I Start Marketing My Rental Property Online?

Find out how to turn off your property ad from TurboTenant’s online marketing so it’s no longer advertised on rental listing sites.

How Do I Stop Marketing?

Extend your marketing for your listing easily by navigating to the marketing page of your property and selecting "Extend Marketing."

How Do I Extend or Renew Marketing for My Property?

Publish, list or embed your rentals on your own website or blog

How Do I Embed My Property Listing On My Website?

Wondering why your listing isn't displaying? Learn how marketing, affiliate site delays, and listing violations affect your listing!

Why Isn't My Listing Showing Up On Other Listing Sites?

TurboTenant is designed for residential properties. This article covers special instructions for commercial properties.

Can I Market My Commercial Property on TurboTenant?

How Do I Change The Photos On My Property Flyer?

Can I Hide the Street Number of My Property Address?

Gather some tips to make your listing the best it can be and get more attention.

How Can I Make My Property Stand Out?

Everything you need to know about marketing call forwarding with TurboTenant

Marketing Call Forwarding

Print a paper flyer to advertise your property!

How do I print a marketing flyer for my property?

How Do I Add Photos To My Rental Listing?

You can make changes to your rental listing on the web or by logging into your TurboTenant Mobile App.

How Do I Edit My Rental Property Listing?

Find out how to get a URL for any property you have listed.

How Do I Get The URL For A Property Listing?

What Are The Acceptable Guidelines For A Video Tour?

A step-by-step guide on how to add a room for rent.

How do I Add a Room For Rent?

When you share your listing by email or text, it will send a message to your lead and provide them with a link to apply to the property.

When I Share My Listing, What Does It Say?

Guidelines for acceptable property photos within your listing page on TurboTenant.

Acceptable Photo Guidelines

A video tour is a recorded walkthrough of your property highlighting the unique features and amenities that make it special.

How Do I Upload My Video Tour?

Find out why your listing was marked as pending and what steps to take to get your listing marketing again!

My Listing Has Been Marked as Pending; What Do I Do Now?

Not happy with the layout of the photos on your listing page? Rearrange them!

How Do I Rearrange My Property Photos?

How to send a lead you found outside of the platform the pre-screener or resend the pre-screener to a lead.

How Do I Send A Renter The Pre-Screener?

Streamline your showing process with less back-and-forth and automated reminders

Showing Scheduling

Here's where you can locate the URL for your listing page on desktop and in our mobile app.

How do I Share my TurboTenant Property Listing Page?

Posting a rental listing while your property is also for sale.

Can I Post My Property For Rent If I Also Have It Listed For Sale?

Learn how to set listing-specific contact information on your rental property listing, including name and phone number, from the Edit Listing page.

How Do I Edit the Contact Information on My Listing?

Listing, Marketing + tenant lead generation

Marketing Your Rentals

Find out if interested leads meet the basic criteria for your property instantly.

What is the Pre-Screener, and How Does it Work?

TurboTenant makes it easy to track, organize, and follow up with all your rental leads in one place - so you can respond quickly and find the right tenant faster.

How Do I Manage Leads With TurboTenant?

How do I turn off or on the auto pre-screener

How To Turn Off The Pre-Screener

Learn the best practices of getting more leads while marketing your property!

Why Am I Not Receiving Leads?

Customize Your Pre-Screener Questions

How to manage leads you receive from marketing your property

Managing Leads 

Read and understand the screening report submitted by your renter from RentButter

How Do I Read a Tenant Screening Report?

An overview of how to make sure you can receive screening reports and how to view the report when it is completed.

Screening Reports

Learn why your applicant has to verify their identity for the screening report to be completed through RentButter.

Why Do Applicants Have to Verify Their Identity for Screening?

How Do I Request a Screening Report From an Applicant?

How do I request a screening report from a renter who has not yet applied?

Screening Report Request- No Application

Have you found a potential tenant outside of TurboTenant and would like to screen them?

How can a renter who hasn't applied through TurboTenant obtain the screening report?

Quickly and easily view an applicant/tenant's screening report on TurboTenant's mobile app and desktop platform.

How Do I View the Tenant Screening Report?

I requested the screening report, but it says "waiting on applicant for screening report." When will I get the report?

What Does it Mean When it Says "Waiting on Applicant for Screening Report?"

What to do if your applicant never received the email to verify their identity.

My Applicant Has Not Received the Screening Report Request

What steps should you take if your applicant is unable to complete their screening report?

My Applicant Says They are Unable to Complete the Screening Report.

The steps you should take as a landlord if your applicants believe there was an error on their screening report.

What if my Applicant Thinks There is an Error on Their Screening Report?

What a denied screening request mean and how it can be reset.

What Does it Mean When a Renter Denies The Screening Report Request?

What California Landlords Need to Know About Tenant Screening Laws

Understanding the Investigative Consumer Reporting Agencies Act (ICRAA)

Learn the difference between a rental application and a screening report along with why it's important to require both.

What is the Difference between the Rental Applications vs. Screening Reports?

Credit Report Recommendation Criteria

Understanding the Applicant Summary Page

From applications → screening reports → decision

Screening Tenants

A comprehensive look at the online rental application form that renters interested in your property fill out to apply.

What Does the Online Rental Application Look Like?

An overview of who is required to submit an application

Who is Required to Submit an Application?

Learn how to send an application on TurboTenant to a prospective tenant

​How Do I Invite Someone to Apply to a Property?

How to find out if someone applied to your rental

How do I know when someone applies to my property?

Check out the email that we send to your potential tenants when you invite them to complete an online application.

When I Invite Someone to Apply by Email, What Does It Say?

Prefer a paper copy? You can print the rental application

How Do I Print a Rental Application - For Landlords

Save PDF copies of your TurboTenant applications for your records

How do I Download a Completed Application

Learn more about the specific messaging that is sent when a renter is invited to apply to your rental listing.

When I Invite Someone to Apply by Text, What Does it Say?

Learn how to stop accepting applications for your property

How Do I Stop Accepting Applications for My Rental?

Does TurboTenant Provide Landlord Reference Reports?

Here's how to turn off background-related questions on your application, as well as add up to four custom questions.

How Do I Customize My Application?

How to pay for an application as a landlord

Can the Landlord Pay the Screening Fee?

How to update the account type of someone who has applied to your rental.

How do I update a renter’s role to tenant or co-signer?

Easily verify applicant-reported income with Income Verification and Fraud Detection to help determine if additional documentation may be needed.

Income Verification & Fraud Detection, Powered by Snappt

Rental Applications and Screening Reports - For Renters

Learn how to move forward with an applicant and add them to a lease, or deny an applicant that doesn't meet your criteria.

Manage Applicants and Application Groups

How to archive an application to remove it from your applicant page.

How Do I Archive an Applicant?

You can send an email denying an applicant, here is what that looks like.

What does the email look like when I deny an applicant?

How Can I Print an Applicant’s Screening Report? - For Landlords

How to Screen International Applicants with a PDF Application

Rental Applications

The steps to delete a room, unit, or property listing

How Do I Delete a Rental Property?

Add additional rooms, units, or rental properties to your TurboTenant account from the web or the mobile app.

How Do I Add Additional Properties?

Learn how to add multi-unit properties and what multi-unit properties are.

What are Multi-Unit Properties?

How to manage your properties outside of the marketing phase 

Managing Properties 

Read our full guide on how to collect rent online through TurboTenant.

Rent Payments Guide

How Long Do Rent Payments Take to Process?

A business entity is a legal construct that is created to own and manage properties, you can now reflect that ownership within TurboTenant.

How Do I Add Business Entities in TurboTenant?

How to create recurring monthly charges or one-time charges for your tenants to pay.

How to Create Charges

Learn how to enable automatic late fees for rent payments in TurboTenant

Setting Up Automatic Late Fees on Rent Payments

Payment reminders are sent out 6, 3, and on the due date.

How Do Payment Reminders Work?

Renting to roommates? This article will show you how to manage partial payments for your lease.

How Partial Payments Work for Your Lease

When you enable partial payments, learn how your tenants make a partial payment

How can my tenant make a partial rent payment?

Lease Credits

Easily record payments, like checks, cash, or electronic payments, in the payments section of the lease profile.

How to Record an Offline Payment

Need to modify or remove a charge or rent payment within your TurboTenant account?

How Do I Edit & Delete Rent Payment Charges?

Learn about who qualifies to receive a 1099, what types of adjustments can be made, and where to locate your 1099 for 2025 in your account

1099-K Guide for Rent Payments

Learn more about how to help your tenants build credit history and strengthen their credit score by using TurboTenant for rent payments

Landlord Guide to Rent Reporting - How Does Rent Reporting Benefit Your Tenants’ Credit?

Sending Tenants Receipts for Rent Payments

Do My Tenants Get Sent a Receipt When They Pay a Charge?

How Do I Export My Rent Payments?

This guide explains the SS-4 Confirmation Letter & Form 147C for EIN verification during rent payment setup, and how to obtain them.

What Is An SS-4 Confirmation Letter and Form 147C, and How Can You Obtain Them?

Here's how to connect multiple bank accounts to your TurboTenant Premium account so you can properly route money for your rentals.

How Do I Set Up Unlimited Bank Accounts?

Learn the different reasons your tenants may not be able to see their rent charges.

Why can’t my tenant see their rent charge?

Payment and Payout Failures and what to do when that happens.

Failed Payouts and Deposit Reversals: What Do They Mean?

Autopay (Automatic Rent Payments): What Landlords Need to Know

An overview about Livble available to your tenants

TurboTenant

Landlords

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