How can I receive a refund for a lease agreement charge after subscribing to TurboTenant's Premium Plan?
TurboTenant provides refund options for lease agreement charges when customers upgrade to the Premium Plan. This article will outline the eligibility requirements and steps for processing the refund.
Refund Eligibility for Lease Agreement Charges
You are eligible for a refund for lease agreement charges if:
You recently purchased the TurboTenant Premium subscription after paying for a lease agreement.
Steps to Process the Refund
To ensure a smooth refund process, follow these steps:
Upgrade to TurboTenant’s Premium Subscription: - Purchase the Premium subscription through the TurboTenant platform. Be sure to complete the transaction successfully.
Contact TurboTenant Support: - Notify the TurboTenant Support Team that you have upgraded your subscription and wish to request a refund for the lease agreement charge.
Refund Processing: - Once TurboTenant Support confirms your request, they will process your refund. - Refund timelines: It typically takes 5-10 days for the refund to be credited back to your card, depending on your banking institution.
Important Considerations
The refund amount will be based on the charge for the individual lease agreement you purchased.
Refunds are issued to the payment method used at the time of the lease agreement purchase.
Ensure to accurately provide all necessary information during the refund request process to avoid delays.