Group Chat With Your Tenants
Group chats are now available in TurboTenant! This is a great way to efficiently communicate with multiple renters at once. Whether you need to send out a general announcement or discuss a specific issue, group messaging can save you time and effort. Below are the steps to start Group Chatting with your renters!
1. Navigate to the Messages Tab
To begin group messaging your renters, navigate to the Messages tab on your dashboard. This can typically be found in the top menu bar of your property management software.
2. Create a New Message
Once you're on the Messages tab, click on the New Message option.
3. Select Multiple Renters
To group message your renters, select multiple renters at once. To do this, click on the circle next to each renter's name that you would like to include in the group message. You can select as many renters as you need.
4. Compose Your Message
After selecting your desired renters, you can now compose your message. This can be a general announcement, a request for information, or any other type of communication you need to send to your tenants.
5. Sending Your Group Message
Once you have finished composing your message, simply click the Start Group Chat button to send it to all of the selected renters. They will receive the message in their inbox and can respond directly to you.
Quick Facts About The Group Chat Feature:
Only landlords can create Group Chats.
Group Chats can only be created on the TurboTenant web platform. They are viewable - but not creatable on the mobile app.
You can send files in Group Chats.
Group Chats cannot be archived, exported, blocked, or set up with quick replies.