When you are marketing your property online through TurboTenant, every renter that expresses interest in your rental on a 3rd party listing site will automatically be sent the Pre-screener. The Pre-screener provides the information you need to easily evaluate which leads you’ll want to move forward with.

However, if a lead didn’t come through a 3rd party listing website you are marketing on, you can still send them the Pre-screener. Here is how:

In the 'Leads' section of your account

You can automatically send the Pre-screener or share the link by selecting 'Send Pre-screener' at the top of the page.

Also in the 'Leads' section, you can send the Pre-screener by:

  1. Selecting the lead you want to send the Pre-screener to

  2. Selecting the 'Send Pre-screener' button

In the 'Properties' section of your account

Click on 'Share Pre-screener' or copy the link to send the Pre-screener to a lead.

We will send you an email when the lead completes the Pre-screener and their responses are available for you to view.

How do I resend the Pre-screener?

If a lead has already been sent the Pre-screener automatically or manually, you can resend it by following the same first step above. After you view the lead, click the button that says “Resend Pre-screener”.

Tip:

  • Did you know that we automatically include a link to the pre-screener in your property description if you post to Facebook Marketplace? If an interested party uses the URL to fill it out, you will see their information show up in the Leads section of your account.

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