When you are marketing your property online through TurboTenant, every renter that expresses interest in your rental on a 3rd party listing site will automatically be sent the pre-screener.

If a lead didn’t come through a 3rd party listing website you are marketing on, you can still send them the pre-screener.

Here's how:

On the web

On the TurboTenant mobile app

On the web:

When using TurboTenant on the web, there are a few different methods that you can use to send a pre-screener.

Method 1: Navigate to the Leads tab within your account. You can manually send the pre-screener by selecting Send Pre-screener at the top of the page.

Next, fill in the lead's name, email address, and phone number.

Method 2: You can also send the pre-screener by selecting your preferred lead and clicking their Lead Profile.

Next, click the Send Pre-screener button.

Method 3: Click on the property, then go to the Marketing tab and click Copy Link to copy the pre-screener link. You can also press Share Pre-Screener to send it via text or email to your lead.

We'll send you an email when the lead completes the pre-screener. See more about what the results look like here.

How do I resend the pre-screener?

If a lead has already been sent the pre-screener automatically or manually, you can resend it by clicking on the lead. Once you're in the lead's profile, click the button that says Resend Pre-Screener.

On the mobile app:

If sending a pre-screener to a renter who is not yet a lead, you will go to the Renters tab and select Send Pre-Screener.

Remember, TurboTenant will automatically send a pre-screener to each lead who fills out a contact form for your property either on TurboTenant or on one of our partner listing sites (e.g., Zumper).

Once you select the renter, enter the their information and select Send Pre-Screener:

If the renter is already listed as a lead under the Renters tab, select the lead and scroll down to press Send Pre-Screener:

To send a reminder to complete the pre-screener, you can select the lead from the Renters tab and then click Send Reminder under the Pre-Screener section:

Learn more about the TurboTenant mobile app >>


  • Did you know that we automatically include a link to the pre-screener in your property description if you post to Facebook Marketplace? If an interested party uses the URL to fill it out, you will see their information show up in the Leads section of your account.

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