When you are marketing your property online through TurboTenant, every renter that expresses interest in your rental on a 3rd party listing site will automatically be sent the pre-screener. If a lead didn’t come through a 3rd party listing website you are marketing on, you can still send them the pre-screener. Here is how:

In the Leads tab within your account

Method 1: You can manually send the pre-screener by selecting 'send pre-screener' at the top of the page.

Next, fill in the lead's name and email address and phone number.

Method 2: You can also send the Pre-screener by Selecting the lead you want to send the Pre-screener to by clicking their Lead Profile.

Next, click the Send Pre-screener button.

In the 'Properties' tab within your account

Click on the property, then go to the Marketing tab and click Copy Link to copy the pre-screener link or Share Pre-Screener to send it via text or email to your lead.

We will send you an email when the lead completes the pre-screener and their responses are available for you to view. See more about what the results look like here.

How do I resend the pre-screener?

If a lead has already been sent the pre-screener automatically or manually, you can resend it by clicking on the lead. Once you're in the lead's profile, click the button that says Resend Pre-Screener.

Tip:

  • Did you know that we automatically include a link to the pre-screener in your property description if you post to Facebook Marketplace? If an interested party uses the URL to fill it out, you will see their information show up in the Leads section of your account.

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