TurboTenant

A guide for manually adding existing and new tenants to a lease profile.

How Do I Add a Tenant?

Steps for changing a tenant's contact information before they access their account and after they have accessed their account.

How Can I Change a Tenant's Contact Information?

No, you are unable to convert a Lead into a Tenant without having them complete the screening process and application.

Can I Move in a Lead as a Tenant Without Having Them Apply?

Learn where to go to find any past or archived tenants in your account.

How Do I Find a Past or Archived Tenant?

Automatically check-in with your tenants to see how they are enjoying your property.

Touch Base with Your Tenants Automatically with Check-ins

Learn how to transfer a tenant to another rental in portfolio

Moving a Tenant to Another Property in your Portfolio

Need to remove a tenant or close a lease? Learn how to archive, move out, or delete lease profiles to keep your account organized.

How Do You End Your Lease on TurboTenant?

Learn what your tenants can do from their tenant portal in TurboTenant.

Landlord Guide to the Tenant Portal

Learn what the rent reminder emails sent to your tenants look like and how often they are sent.

What do Rent Reminder Emails Look Like?

How to control whether a renter is required to pay past due charges before paying new charges.

How to: Require Renters to Pay Past Due Charges First

How to get in touch with Sure Insurance purchased through TurboTenant

How Do I Contact SURE Insurance?

My leads, applicants, and tenants are not responding to my messages through TurboTenant.

My Lead/Tenant is Not Responding To Messages

An overview of the automatic Tenant Check-in feature

How to Get The Most Out of Tenant Check-Ins

TurboTenant automatically verifies renters insurance policies uploaded by your tenants, so you always know whether coverage on file is valid.

How TurboTenant Verifies Renters Insurance Policies

Tenant Managing

Create a custom design with text, images, and links

Mobile App

Landlord-Tenant Laws

Equal Housing Opportunity

FAQs

Renter Toolbox

Avoid Scams in Rental Housing

Glossary

Download Renter App

Don't Sell My Personal Info

FOR LANDLORDS

FOR RENTERS

TURBOTENANT

Landlord Login

Renter Login

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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