Adding a video tour to your listing reduces the chance you'll waste time on showings, applications, and messages from renters that aren’t a good fit.

It’s easy to attach a YouTube or Vimeo video of your property to your listing page in TurboTenant. As soon as a video is saved to your property, renters will be able to view it on your TurboTenant listing page. You can add, change, or remove your video at any time.

For video filming tips, click here.

Note: Your video tour will not be posted on any third-party listing sites, just your TurboTenant listing page.

There are two ways to add a video of your property to your TurboTenant listing page:

Learn more about the TurboTenant mobile app >>


On the web

Step 1 - Log in to TurboTenant and go to the Properties tab.

Step 2 - Click on the property you would like to upload the video tour to.

Step 3 - Click Actions in the upper-right, then select Edit Property from the dropdown.

Note: If you haven't added a listing yet for the property, you will have to do that first. You'll be able to add your virtual tour during the listing creation process.

Step 4 - On the edit property page, scroll down to the Photos & Video Tour section and click the Edit icon.

Step 5 - Add the YouTube or Vimeo URL, then save your changes.

Note: Keep in mind that if you are marketing the property online, changes will automatically update on third-party listing sites within 48 hours.


On the TurboTenant mobile app

Step 1 - Log into your account on the TurboTenant mobile app and tap Properties in the nav bar.

Step 2 - Tap on the property you want to add the video to. You will navigate to a page showing the property details

Step 3 - Tap the pencil icon in the top right corner to edit your listing.

Step 4 - Tap on the button that says Edit Photo & Video.

Step 5 - Scroll to the bottom of the page and paste the URL to your YouTube, Vimeo, or Matterport video in the field labeled "Video Tour."

Step 6 - Tap Save.


Recording Your Video Tour

Your first step will be to record your video tour. Using a good quality mobile phone to record the video tour should suffice. We’d also suggest you take a couple of extra minutes to script out your tour so it looks cohesive.

Once you’ve recorded your video tour, you need to upload it to YouTube or Vimeo. See the links below for instructions on how to upload videos to YouTube or Vimeo:

Uploading a video through YouTube

Uploading a video through Vimeo

Note: You will need to have a Vimeo or YouTube account set up in order to be able to upload the video tour to either site.


Making Your Video Tour Stand Out

Here are a few simple guidelines to help your video pop!

  • Make sure to show the features that make your listing unique (beautiful views, that huge walk-in closet, extra storage, etc).

  • You want renters to picture themselves living on your property. The best way to do this is to film the property with the natural flow and layout of the listing.

  • Think about the quality and timing of your video; a grainy video or one that is too short or too long will not make a positive impression on renters.

  • Learn more about creating a compelling rental property listing here.

If you have questions about video guidelines, you can find more information in our Video Guideline Article. If you need further assistance, please email our support team at support@turbotenant.com.

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