There are several possible reasons that your TurboTenant property listing is not showing up on other listing affiliate sites, like Rent.com, Realtor.com, Apartments.com, and other listing websites.
Understanding why your property is not appearing on specific platforms involves various factors, including TurboTenant's syndication policies, the accuracy of your listing details, and posting timeframes.
1. Your property is not currently marketing online.
For your property to be viewable on our listing affiliate sites, marketing must be turned for your property in order for TurboTenant to syndicate your listing. To verify this step has been taken, navigate to the marketing page of your property. Make sure that your property has the "Marketing Online" feature turned on. If you have not already verified your phone number, you may be asked to verify it at this time.
2. The other listing websites have not been updated yet.
Your listing is live on TurboTenant as soon as you turn on the "Accepting Applications" button, so you can share your listing with prospective tenants. When you market your listing online, your property is immediately live on TurboTenant, and other listing websites will be updated within 48 hours.
Additionally, accurate and complete address information is critical to ensure listings appear on partner websites. Even minor discrepancies, such as a missing street suffix, may cause delays in syndication.
There is a delay between the time that you turn on the marketing online feature to the time that your listing appears because each listing website has its own schedule for updating its listing list.
3. The information in your TurboTenant listing does not comply with the site's posting rules.
Please note that each website will post the information in your TurboTenant listing according to its own parameters. If your listing does not include the following information, then it may not be included on several listing sites:
Photos
Exact property address
A description
One or more images of the property
Correct and complete address details are crucial for visibility on partner websites.
Some websites include information that is already cached in their database, such as from the previous sale of the house. Unfortunately, we are only able to edit the information on TurboTenant, not on other sites.
4. The listing site has a maximum number of properties allowed per landlord/broker.
Some property listing sites may have a maximum number of properties each landlord/broker can post at one time. Zumper, for example, allows for 5 properties per landlord/broker. TurboTenant partners with a wide array of platforms to promote property listings, including Rent.com, Realtor.com, Redfin, and others. However, it does not provide direct feeds to platforms like Zillow or Trulia.
Comprehensive List of Partner Websites
TurboTenant's syndication includes the following platforms:
After55.com
Apartmentos.com
ApartmentAdvisor.com
ApartmentFinder.com
ApartmentGuide.com
ApartmentHomeLiving.com
Apartments.com (available for properties with fewer than 5 units)
CollegeStudentApartments.com
CorporateHousing.com
Craigslist.org
Dwellsy.com
ForRent.com
ForRentUniversity.com
Realtor.com
Redfin.com
Rent.com
RentalBeast.com
Rentals.com
RentalSource.com
Rentberry.com
Roomsurf.com
Uloop.com
UWire.com
WestsideRentals.com
Zumper.com
Steps to Address Visibility Issues
If your property listing is not appearing as expected, consider the following steps:
Confirm Platform Syndication - Review TurboTenant’s supported marketing channels and verify that your desired platform is included.
Verify Listing Information - Ensure that all property details, especially the address, are accurate and complete.
Allow Time for Syndication - Wait up to 48 hours for your listing to propagate to partner websites after initial approval or after updating any incorrect information.
Contact Support - If the listing still does not appear after following the above steps, reach out to TurboTenant support for assistance.