Lease Profiles vs. Lease Agreements in TurboTenant
Before getting started, it’s helpful to know the difference between a lease profile and a lease agreement:
Lease Profile: An internal tool that helps you stay organized. Within a profile, you can:
Connect tenants to a property
Set up rent charges and payment options
Store documents (like your signed lease)
Manage tenant details
Lease Agreement: The legal contract between you and your tenant that outlines rental terms. When you create or upload a lease agreement, it is stored inside the lease profile.
💡 Important: Creating a lease profile does not generate a legal lease agreement. If you already have a signed agreement, upload it to the profile to keep your tenant information, payments, and documents all in one place.
TurboTenant offers state-specific lease agreements in many states, but remember: the lease profile itself does not create a legal document.
Adding a Property and Building Your Lease
When you add a rental property, TurboTenant automatically creates a draft lease profile.
To build it out:
Go to the Lease Profile tab.
Open the draft lease.
Enter key details such as:
Lease terms
Rent amount
Tenant information
Inside the Lease Profile Tab
In the Lease Profile tab, you’ll see a list of your active and upcoming leases. The overview of each lease profile will display:
The status of the lease
Current Lease
Upcoming Lease
Ending Soon
Draft Lease
Nickname of the lease (you can edit this)
Property address
Lease Term dates
Unpaid Charges (if any)
A View Payments section (if rent charges have been created)
💡 If you don’t see the View Payments section, it means no charges have been added yet, and you'll instead see Create Charges.
How to Add a New Lease
Step 1: Go to the Lease Profile tab on your dashboard.
Step 2: Click Add New Lease.
Step 3: Enter the basic information:
Rental property
Lease nickname
Start & end dates
Any other required fields
Step 4: Click Add Lease to create a draft.
Step 5: Decide on your next step to complete the profile. You can:
Create a new lease agreement
Add rent charges (monthly or one-time)
Request an electronic signature
Upload an existing lease document
Add tenants (either by converting an applicant or creating a new tenant)
💡 If you have multiple tenants who are not roommates, you can create separate leases for each tenant.
Viewing Lease Details
To see information for a specific lease:
Open the lease from the Lease Profile tab.
Inside the lease profile, you’ll find:
Summary – an overview of the lease details.
Tenants – a list of all tenants linked to the lease profile.
Documents – all signed, in-progress, and stored documents related to the lease.
Payments – view all monthly or one-time charges you’ve set up for this lease, including what has been sent, paid, or is still outstanding.
Condition Reports – any move-in or move-out condition reports you’ve created.
Home Guide – if you created one, it will be available here for you to reference.
💡 Note: There are multiple ways to access payment and document details within TurboTenant, but here we focus on what’s available inside the lease profile.
Need help setting up charges? Check out How to Create Charges for step-by-step instructions.
Uploading Documents
Keep your lease-related documents in one place with TurboTenant. You can upload:
A signed lease (or send one for electronic signature by clicking Request Electronic Signatures)
Any important documents you wish to store in your tenants' lease profile
📂 Supported file types: PDF, DOCX, DOC, TXT, RTF, XLS, PNG, JPEG
You decide whether to keep documents private or share them with your tenants.
💡 If you share a document, your tenant will get an email notification and will be able to view it in their Tenant Portal under the Documents section.
Adding Tenants
When you create a lease, you’ll see an option to add renters. You can always add more later by clicking Add above your current tenant list.
Accepting an applicant to become a tenant: Click here to learn how to accept an applicant to become a tenant.
Adding tenants without an application: If you already have tenants who don’t need to apply, you can add them directly to their lease profile. Click this support article to learn how to add a tenant.
Restoring tenants from archives:
Go to the Archived Tenants section.
Select the tenant you want to restore.
Connect them to the correct lease profile.
Editing Lease Settings
To make changes to your lease:
Open the lease profile.
Click Edit in the top-right corner.
From this screen, you can update settings that apply only to this lease. These updates won’t affect any of your other leases. Options include:
Lease Term – adjust the start/end dates or switch to month-to-month.
Lease Nickname – give the lease an easy-to-recognize name.
Partial Payments – choose whether to allow tenants to make partial payments for this lease.
Renters Insurance - enable or disable renters insurance.
Past Due Payments – require tenants to pay older charges before applying payments to newer ones. Click the following link to learn how to require tenants to pay past-due charges first.
💡 When you edit lease settings, your tenants will not be notified of the changes.
Editing Lease Term Date
To edit the lease dates, click Edit, then select Edit Term. From there, you can:
Enter a new start and end date
Switch the lease to month-to-month (if that is what your lease agreement outlines)
Decide what happens once the lease term ends
Go month-to-month automatically
Let the lease terminate on the lease term dates
If you update and save the lease with an end date in the past, the tenants tied to that lease will automatically move to “Past Tenant” status, making end-of-lease management easier.
Automatic Lease Deactivation
If the lease end date is correctly set in the lease profile, TurboTenant will automatically deactivate the lease when it ends. This process removes the tenant’s portal access and prepares the lease for creating a new profile and marketing the property again. No manual deactivation is required beyond ensuring the correct end date is in place.
Closing Out Leases Without Deleting Tenant Information
When it’s time to close a lease but you still want to keep your tenant’s records:
Go to the Lease Profile tab and open the lease you’d like to close.
Click Edit in the upper-right corner.
Choose one of the following options:
Edit Term → update the end date to today (or a past date) to reflect move-out.
Convert to Past Lease at the bottom of the page.
Once saved, the lease will automatically move into the Past tab, and the tenants linked to it will become Past Tenants (unless they’re already tied to a new lease).
🔎 Important:
Tenant information is not deleted; it remains in your records.
Tenants will not receive notifications when you close or archive a lease.
Finding Past Leases
Need to look up an old lease? All of your ended leases are stored in the Past tab under Lease Profile. From there, you can quickly locate a specific lease by using the built-in tools:
Search Bar – type in a tenant’s name, property name, or address.
Filters – narrow results by:
Property
Lease start date
Lease end date
Tenant name
Property address
These options make it easy to track down the exact lease you’re looking for—whether you want to review past terms, check tenant history, or reference documentation.
Renewing Your Lease Profile
If your tenant wants to renew their lease or re-sign with new roommates, you can update the existing lease profile in TurboTenant instead of creating a new profile:
Open the lease profile and click Edit → Edit Term.
Change the lease end date to a future date.
💡 Important: Updating the lease profile does not create a new legal lease agreement.
If the lease profile needs to be reactivated, update the end date and re-enable any relevant settings, such as rent charges. Always double-check updates in the Lease Settings dialogue.
When you need a new lease agreement:
You are adding new tenants to the lease
A tenant is moving out or moving in to an existing lease
You need a legal extension or updated terms for the rental agreement
In these cases, you must create a new lease agreement or add a Lease Addendum to ensure the changes are legally binding.
Canceling or Deleting an Addendum
If you encounter issues canceling or deleting an addendum, try logging out of your account, clearing your browser cache, and logging back in. This troubleshooting step resolves most issues with non-functional buttons, such as the "cancel" button.
To create an addendum:
Update the Term Dates to reflect the extension
For month-to-month agreements, mark “YES” under Other Amendments
Have all parties sign the addendum to make it official
If the lease profile is not renewed, tenants will automatically move to Past Tenants on the lease end date. Their information remains accessible under See Past Tenants in the Tenants tab
Deleting a Lease Profile
To permanently delete a lease profile in TurboTenant:
Go to the Lease Profile tab and open the lease profile you want to delete.
If there are any past-due charges, go to the Payments tab and delete them by clicking each charge and selecting Delete.
Return to the lease profile and click Edit in the top-right corner.
Scroll to the bottom and click Delete Lease.
This will completely remove the lease profile and all associated data from your account.
⚠️ Deleting a lease is permanent and cannot be undone. All associated documents — including signed lease agreements — will be deleted. Payments in transit will still process, but unpaid charges will no longer be payable and in-progress e-sign requests will be canceled. If you want to keep any records, archive the lease instead by updating the end date to a past date.
What happens when you delete a lease:
Any payments currently in transit will still be paid
Any unpaid charges will no longer be payable
Any in-progress e-sign requests will be canceled
All documents, including signed lease agreements, will be deleted
Any check-ins will be deleted
Tenants on this lease will be archived unless they are part of another active or past lease
All notifications related to this lease will stop
⚠️ Important:
Some states require landlords to keep a record of tenant communications, even if the tenant did not move in.
If you want to retain tenant information, documents, and payment history, we recommend archiving the lease instead of deleting.
To archive a lease, simply update the lease term dates. If the end date is in the past, the lease will automatically move to the Past tab (unless it’s a month-to-month lease).
Deleting a lease is permanent and cannot be undone. It is not recommended if you want to keep a signed lease agreement or any payment history for future reference. Converting a lease to a past lease is a safer option.