It's important to know that the screening fee is charged to the renter by default. However, there are those special circumstances where you may want to pay for your prospective tenant's application and screening fee. As a landlord, you have the following options available to you that you may consider:
Apply Fee Towards Their First Month's Rent
Apply the fee to cover the cost of their first month's rent. To ensure your tenants are aware of this offer, we recommend including it in the description section of your property listing. This information will be prominently displayed on your listing website, rental brochure, and syndicated listings on other platforms.
Request a Screening Report
You can pay for the screening report. Follow the steps below if you wish to pay for your prospective tenant application and screening fee:
1. Navigate to the "Screen a Tenant" section within your Leads or Applicants Tab on your dashboard.
2. Select "Request a Report (Screening Report Only),"
3. Enter the prospective renter's information
4. Towards the end, click on the option stating, "I will pay the fee."
5. Enter your card information, or proceed if you already have a card on file.
💡 TurboTip: You cannot pay the application and screening fee if you choose to complete the application first. After verifying their identity, the applicant can add their information by selecting "Add Information" on the renter portal.
Visual Steps below for reference:
