If your listing has been marked as “pending,” it means we’ve identified an issue and you need to make some changes before it can be syndicated to our third-party listing partners.
To get your property marketing online as soon as possible, please do the following:
Review our listing standards (listed below).
Log in to your TurboTenant account and make the necessary edits to your listing. See how to edit your property here.
Contact us to let us know you’re ready for another review. You can reply to the email you received, or reach out to us at firstname.lastname@example.org.
Possible Listing Issues:
Alternate application fee or link to outside application/site
As a provider of an online application and screening tool, we do not list properties with alternative application information or options. Since many of our costs are covered by our application/screening fee, we are not able to provide free marketing for users with an alternate application option. See why our applications and screening reports have been trusted by over 100,000 landlords.
If you would like to accept our applications, please update or remove the language in your listing and let us know. We will be happy to turn on marketing for your property.
This property has already been posted on TurboTenant by a different landlord or is already approved on your account.
Fair housing violations
Property listings may not include language that violates the fair housing laws - learn more about Fair Housing here. We will not knowingly accept any advertising for real estate which is in violation of the law.
At this time, the TurboTenant platform is not designed for short-term, micro-rentals. It is geared toward landlords managing fixed-term or month-to-month rental properties. The rental listing must have a lease term of at least one month in order to be accepted by our marketing partners.
TurboTenant posts to sites that list residential properties, so we do not allow listings for commercial spaces, empty lots, garages, etc.
The rental listing must include a valid US address in order to be accepted by our marketing partners.
Our third-party sites will only post one listing for each unique address. Therefore, we are asking that you add units to the additional listings that are currently still pending within your account and then resubmit them for review so all of the posts can go out to our third-party sites.
Photos containing the following are not permitted on TurboTenant:
An identifiable person or people
A company logo or watermark
Any photos that are discriminatory or violate the Fair Housing Act
Still have questions? Reach out to our support team by emailing email@example.com.