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My Listing Has Been Marked as Pending; What Do I Do Now?

Find out why your listing was marked as pending and what steps to take to get your listing marketing again!

Melissa avatar
Written by Melissa
Updated this week

If your listing has been marked as “pending,” it means we’ve identified an issue with your listing and you need to make some changes before it can be syndicated to our third-party listing partners.


To get your property marketing online as soon as possible, please do the following:

  1. Review our listing standards (listed below).

  2. Log in to your TurboTenant account and make the necessary edits to your listing. See how to edit your property here.

  3. Contact us to let us know you’re ready for another review. You can reply to the email you received, or reach out to us at [email protected].

Common Listing Violation Reasons:

  • Duplicate Listing
    This rental has already been posted on TurboTenant by a different landlord or is already approved on your account.

  • Fair Housing Violations
    Rental listings may not include language that violates the fair housing laws - learn more about Fair Housing here. We will not knowingly accept any advertising for real estate which is in violation of the law.

  • Short-Term Listing
    At this time, the TurboTenant platform is not designed for short-term, micro-rentals. It is geared toward landlords managing fixed-term or month-to-month rental properties. The rental listing must have a lease term of at least one month in order to be accepted by our marketing partners.

  • Non-Residential Listing

    TurboTenant posts to sites that list residential properties, so we do not allow listings for commercial spaces, empty lots, garages, etc.

  • Invalid Address
    The rental listing must include a valid US address in order to be accepted by our marketing partners.

  • Photo Issues
    Photos containing the following are not permitted on TurboTenant:

    • An identifiable person or people

    • A company logo or watermark

    • Third-party screenshots/URLs

    • Commercial listings

    • Any photos that are discriminatory or violate the Fair Housing Act

    • Inappropriate content or content that violates our Terms of Use

*For more details please review our full Photo and Video guidelines.


Frequently Asked Questions:

A: The answer is yes, but you may be asked to provide supporting documentation to continue marketing the property.

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