If your listing has been marked “pending,” it means we’ve identified an issue and you need to make some changes before it can be marketed.


To get your property marketing online as soon as possible, please do the following:

  1. Review our listing standards below.
  2. Log in to your TurboTenant account and make the necessary edits to your listing.
  3. Contact us to let us know you’re ready for another review. You can reply to the email you received, or reach out to us at support@turbotenant.com.

Possible Listing Issues:

Alternate application fee/Link to separate application
As a provider of an online application and screening tool, we do not list properties with alternative application information or options. See why our applications and screening reports have been trusted by over 100,000 landlords.

Link to external site
We do not allow links to other sites within listing descriptions. Additionally, most of our marketing partners automatically remove links from listings, so it’s unlikely any link would be seen anyway.

Room for rent
Many of our marketing partners do not support individual room rentals, so we advise against it. We've had users try posting rooms in the past, and potential renters always assume the listing is for a full property at a very low price. When bringing on a roommate it is important for your own safety that you collect an online application and screening report. Screening reports include a credit report as well as a criminal background check. Check out this article to learn more about inviting a renter to apply. To learn more about getting a screening report, read this article.

Duplicate listing
This property has already been posted on TurboTenant by a different landlord.

Fair housing violations
Property listings may not include language that violates the fair housing laws - learn more here: Fair Housing. We will not knowingly accept any advertising for real estate which is in violation of the law.

Short-Term listing
The rental listing must have a lease term of at least one month in order to be accepted by our marketing partners.

Invalid address
The rental listing must include a valid address in order to be accepted by our marketing partners.

Photo issues
Photos containing the following are not permitted on TurboTenant:

  • A person or people
  • A company logo
  • Commercial listings
  • Any photos that are discriminatory or violate the Fair Housing Act
  • Inappropriate content or content that violates our Terms of Use

For more details please review our full Photo and Video guidelines.

Ready to correct your listing and start marketing online?

Log in to your TurboTenant account and make the necessary edits to your listing.

Contact us to let us at support@turbotenant.com to let us know you’re ready for another review.

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