If your listing has been marked as “pending,” it means we’ve identified an issue with your listing and you need to make some changes before it can be syndicated to our third-party listing partners.
To resolve the listing pending status, you'll want to review our listing standards (listed below) to see what your listing violates.
Edit your listing information so it no longer violates our listing standards
Once you've updated your listing, you'll want to click the button in the pending status view (see below) within your Marketing section for the rental to resubmit.
Common Listing Violation Reasons:
Duplicate Listing
This rental has already been posted on TurboTenant by a different landlord or is already approved on your account.
Alternate Application Link
If your listing includes an application link that directs to another property management platform or company (and not your own website), your listing will be placed in pending status.Solution: Remove the alternate link and use the TurboTenant application link instead.
Fair Housing Violations
Rental listings may not include language that violates the fair housing laws - learn more about Fair Housing here. We will not knowingly accept any advertising for real estate which is in violation of the law.Short-Term Listing
At this time, the TurboTenant platform is not designed for short-term, micro-rentals. It is geared toward landlords managing fixed-term or month-to-month rental properties. The rental listing must have a lease term of at least one month in order to be accepted by our marketing partners.
Non-Residential Listing
TurboTenant posts to sites that list residential properties, so we do not allow listings for commercial spaces, empty lots, garages, etc.
Invalid Address
The rental listing must include a valid US address in order to be accepted by our marketing partners.Photo Issues
Photos containing the following are not permitted on TurboTenant:An identifiable person or people
A company logo or watermark
Third-party screenshots/URLs
Commercial listings
Any photos that are discriminatory or violate the Fair Housing Act
Inappropriate content or content that violates our Terms of Use
Frequently Asked Questions:
A: The answer is yes, but you may be asked to provide supporting documentation to continue marketing the property.