If your listing has been marked “pending,” it means we’ve identified an issue and you need to make some changes before it can be marketed.

To get your property marketing online as soon as possible, please do the following:

  1. Review our listing standards (listed below).

  2. Log in to your TurboTenant account and make the necessary edits to your listing. See how to edit your property here.

  3. Contact us to let us know you’re ready for another review. You can reply to the email you received, or reach out to us at support@turbotenant.com.

Possible Listing Issues:

Alternate application fee or link to outside application/site
As a provider of an online application and screening tool, we do not list properties with alternative application information or options. See why our applications and screening reports have been trusted by over 100,000 landlords.

Duplicate listing
This property has already been posted on TurboTenant by a different landlord.

Fair housing violations
Property listings may not include language that violates the fair housing laws - learn more about Fair Housing here. We will not knowingly accept any advertising for real estate which is in violation of the law.

Short-Term listing
The rental listing must have a lease term of at least one month in order to be accepted by our marketing partners.

Non-residential listing

TurboTenant posts to sites that list residential properties, so we do not allow listings for commercial spaces, empty lots, garages, etc.

Invalid address
The rental listing must include a valid US address in order to be accepted by our marketing partners.

Photo issues
Photos containing the following are not permitted on TurboTenant:

  • An identifiable person or people

  • A company logo or watermark

  • Commercial listings

  • Any photos that are discriminatory or violate the Fair Housing Act

  • Inappropriate content or content that violates our Terms of Use

For more details please review our full Photo and Video guidelines.

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