The rental application provides you with relevant information about a prospective renter’s housing history, employment & income, and living preferences, giving you all the information you need to find your best tenant yet!
Ready to send someone a rental application? Here's how to invite a renter to apply from TurboTenant.
In this brief video, we walk you through the entire online rental application process in TurboTenant.
The application is divided into six sections:
To begin the application, the applicant selects whether they are applying as a tenant or co-signing for someone else. They're also asked if they're applying with anyone else and to select their desired move-in date. If they indicate that they're applying with someone else, they'll be asked to provide the name and email address of their co-applicant. Each individual will need to submit their own application.
From there, the applicant is taken to the first section of the application, where they create an account and provide basic contact information, including the following:
Date of Birth
Emergency Contact Information
Within the second section of the application, the applicant provides information about their housing history, including the following:
Current and past addresses
Reason for moving
Contact information of their previous landlord(s)
It's important to note that applicants need to provide at least three years of housing history to move beyond this step.
Employment and Income
In the third section, the applicant provides information about their current income situation, including the following:
Current and past employers, including compensation
Employer contact info
Other income sources (Social Security, alimony, parental assistance, etc.) if applicable
Current bank or financial institution
Pets, Smoking, Vehicles, and Background
In the fourth section, the applicant answers a few questions about their living habits and preferences/needs, including if they have pets, plan to have vehicles at the property, or smoke. They can indicate their pet's breed, weight, and age, and even add additional pets as needed. They can also provide details about their vehicle as applicable, such as its make, model, color, and year.
Next, the applicant answers a few standard background questions, making you aware of any criminal history, evictions, and other relevant housing histories such as foreclosures. The renter also has an opportunity to make you aware of any special needs in this section.
If you added any custom questions to the application, they will appear in this section as well.
After making their selections, applicants certify that all the information they are about to submit is correct, and grant permission for their information to be shared with you.
In the fifth section, the applicant has the opportunity to upload a photo-id, proof of income/employment, and any other documents you request.
Make sure to reach out and let applicants know if you would like them to upload a particular document before they apply. Applicants can go back at any time to update their application, which includes adding more documents as applicable.
In the sixth and final section of the application, the renter is prompted to pay the $55 application fee, which unlocks a free screening report. The screening report consists of your applicant's credit report, criminal history, and past evictions.
At this point, the applicant has successfully completed their application and created a TurboTenant account associated with the email they used to apply. From here, they can monitor the status of their application/screening report, purchase renters insurance, and edit their application info as needed.
TurboTenant Pro Tips
You can easily edit the renter's application after it is received. To update any information, go to that renter’s profile, click on the Application Tab, and then click Edit. This is helpful if any information is missing or there are changes to the original application.
If you wish to receive an applicant's screening report instantly, make sure you enter your phone number and mailing address into your TurboTenant account. Learn more about instant screening reports here. If you have your phone and mailing address entered, the applicant will have the option to approve the credit and background check and verify their identity right after completing the application.
Aren't sure how to use applications and screenings to qualify prospective tenants? We have free resources to help! Check out our blogs that break down what a tenant screening report is and how to use screening criteria to find a good tenant.