With TurboTenant, renters can make payments directly from their bank account via ACH or with their debit or credit card. TurboTenant uses Stripe, the best-in-class payment processor to securely transfer money from your tenants to you.

Payments process only on business days. See a list of bank-observed holidays here.

How long does it take?

ACH Payments: 5-7 Business Days

With a bank-to-bank transfer, it takes 3-5 days for a payment to be successfully debited from the renter’s account, and an additional 2 days for the funds to be deposited into your bank account. This means from the time of payment to the time of deposit you're looking at 5-7 business days. This is the standard timeline for all ACH payments in accordance with financial institutions and network policies. ACH transfers through TurboTenant are completely free for you and your renters.

TurboTenant does not hold or float funds, they remain in the ACH network the entire time.

ACH Payments with the Premium Plan⚡️: 2-3 Business Days

TurboTenant gives landlords the option to receive payments faster by enrolling the the Premium Plan. If you choose to enroll, we will transfer the funds to you right away instead of waiting 3-5 days for the funds to clear, meaning you get your money sooner. You can learn more about the Premium Plan here.

Debit/Credit Card Payments: 1-3 Business days

Renters can pay with a credit or debit card for a 3.49% convenience charge. These payments typically take between 1-3 business days to be deposited, since the funds are debited from the renter’s account much quicker than with ACH. The timeline is the same for debit and credit payments whether TurboPay is enabled or not.

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