Online Applications & Tenant Screening

Everything related to our online rental application and the renters who apply.

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35 articles in this collection
Written by TurboTenant Legal, Sue M, Tony and 1 other

Receiving an Online Application

How do I receive an online application and screening report through TurboTenant?

Learn how to send applications and screenings to prospective renters

Written by TurboTenant Legal
Updated over a week ago

How do I invite someone to apply to a property?

Learn how to send applications on TurboTenant to prospective tenants

Written by Sue M
Updated over a week ago

When I invite someone to apply by email, what does it say?

Take a peek at the email we send to your prospective renters when you invite them to fill out an online application

Written by Sue M
Updated over a week ago

When I invite someone to apply by text, what does it say?

Written by Sue M
Updated over a week ago

How do I know when someone applies to my property?

Written by TurboTenant Legal
Updated over a week ago

How do I start or stop accepting rental applications for a property?

Written by TurboTenant Legal
Updated over a week ago

The Application Form

What does the online rental application look like?

A comprehensive look at the online rental application form that renters interested in your property fill out to apply.

Written by Sue M
Updated over a week ago

How do I print a rental application?

Written by TurboTenant Legal
Updated over a week ago

How do I download a completed application or screening?

Save PDF copies of your TurboTenant applications and tenant screenings for your records or to share with third-parties!

Written by Tony
Updated over a week ago

How do I customize my application?

Here's how to turn off background-related questions on your application, as well as add custom questions

Written by Tony
Updated over a week ago

Receiving a Screening Report

What is Income Insights?

Easily verify applicant-reported income to determine if you need additional proof of income.

Written by TurboTenant Product Team
Updated over a week ago

How do I request a screening report from an applicant?

How to request a credit, criminal background, and eviction report from a prospective renter

Written by TurboTenant Legal
Updated over a week ago

How do I request a screening report from a renter who has not applied?

Written by Tony
Updated over a week ago

How does an applicant complete the tenant screening verification?

Written by Tony
Updated over a week ago

How does a renter who has not applied through TurboTenant complete the screening verification?

Written by Tony
Updated over a week ago

How do I view the tenant screening report?

Here's how to access completed screening reports for applicants who are interested in your property

Written by TurboTenant Legal
Updated over a week ago

I requested the screening report, but it says "waiting on applicant for screening report." When will I get the report?

What does it mean when it says "waiting on applicant for screening report?"

Written by TurboTenant Legal
Updated over a week ago

Why do applicants have to authorize the screening report and verify their identity?

Written by TurboTenant Legal
Updated over a week ago

My applicant never received the screening request email.

Written by TurboTenant Legal
Updated over a week ago

My applicant says they are unable to complete the screening report.

Written by TurboTenant Legal
Updated over a week ago

Can I get a screening report for someone who does not have a social security number?

Written by TurboTenant Legal
Updated over a week ago

Instant Screening Reports

Here's how to ensure you have access to this efficient screening tool

Written by TurboTenant Legal
Updated over a week ago

The Screening Report

How to Read a Tenant Screening Report

Better navigate the different terms and sections of TurboTenant's tenant screening report

Written by Tony
Updated over a week ago

What does the screening report look like? What is included in it?

Here's what our screening report that you send to prospective tenants looks like in your TurboTenant portal

Written by Tony
Updated over a week ago

How do I print a screening report?

Written by TurboTenant Legal
Updated over a week ago

What if I think there's an error on my renter's screening report?

Written by TurboTenant Legal
Updated over a week ago

Credit Report Recommendation Criteria

Written by TurboTenant Legal
Updated over a week ago

Application/Screening Fees

How much is the application and screening fee?

Written by TurboTenant Legal
Updated over a week ago

When does an applicant get charged? How much is the application fee?

Written by TurboTenant Legal
Updated over a week ago

Can the landlord pay for the application fee?

Written by TurboTenant Legal
Updated over a week ago

Is the tenant application fee refundable?

Written by TurboTenant Legal
Updated over a week ago

Managing Your Applicants

Moving in a Renter

Learn how to assign a renter to a lease within TurboTenant, after deciding they're a great fit for your property

Written by TurboTenant Legal
Updated over a week ago

How do I work with applicants who are not moving in?

Written by Sue M
Updated over a week ago

What does the email look like when I deny an applicant?

Written by Tony
Updated over a week ago

How do I archive an application?

If you've decided that you won't be renting to a certain applicant, you can archive their application to remove it from your applicant page.

Written by Sue M
Updated over a week ago