TurboTenant

Tony

TurboTenant Legal

TurboTenant Product Team

Everything related to our online rental application and the renters who apply.

Online Applications & Tenant Screening

Learn how to send applications and screenings to prospective renters

How do I receive an online application and screening report through TurboTenant?

Learn how to send applications on TurboTenant to prospective tenants

​How do I invite someone to apply to a property?

Take a peek at the email we send to your prospective renters when you invite them to fill out an online application

When I invite someone to apply by email, what does it say?

When I invite someone to apply by text, what does it say?

How do I know when someone applies to my property?

How do I start or stop accepting rental applications for a property?

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Receiving an Online Application

A comprehensive look at the online rental application form that renters interested in your property fill out to apply.

What does the online rental application look like?

How do I print a rental application?

Save PDF copies of your TurboTenant applications and tenant screenings for your records or to share with third-parties!

How do I download a completed application or screening?

Here's how to turn off background-related questions on your application, as well as add custom questions

How do I customize my application?

The Application Form

Easily verify applicant-reported income to determine if you need additional proof of income.

What is Income Insights?

How to request a credit, criminal background, and eviction report from a prospective renter

How do I request a screening report from an applicant?

How do I request a screening report from a renter who has not applied?

How does an applicant complete the tenant screening verification?

How does a renter who has not applied through TurboTenant complete the screening verification?

Here's how to access completed screening reports for applicants who are interested in your property

How do I view the tenant screening report?

What does it mean when it says "waiting on applicant for screening report?"

I requested the screening report, but it says "waiting on applicant for screening report." When will I get the report?

Why do applicants have to authorize the screening report and verify their identity?

My applicant never received the screening request email.

My applicant says they are unable to complete the screening report.

Can I get a screening report for someone who does not have a social security number?

Here's how to ensure you have access to this efficient screening tool

Instant Screening Reports

Receiving a Screening Report

Better navigate the different terms and sections of TurboTenant's tenant screening report

How to Read a Tenant Screening Report

Here's what our screening report that you send to prospective tenants looks like in your TurboTenant portal

What does the screening report look like? What is included in it?

How do I print a screening report?

What if I think there's an error on my renter's screening report?

Credit Report Recommendation Criteria

The Screening Report

How much is the application and screening fee?

When does an applicant get charged? How much is the application fee?

Can the landlord pay for the application fee?

Is the tenant application fee refundable?

Application/Screening Fees

Learn how to assign a renter to a lease within TurboTenant, after deciding they're a great fit for your property

Moving in a Renter

How do I work with applicants who are not moving in?

What does the email look like when I deny an applicant?