Online Applications & Tenant Screening

Everything related to our online rental application and the renters who apply.

39 articles in this collection
Written by Sarah McTate and Katie

Receiving an Online Application

How do I Receive an Online Application and Screening Report through TurboTenant?

Written by Sarah McTate
Updated over a week ago

How do I invite someone to apply to a property?

Written by Sarah McTate
Updated over a week ago

When I invite someone to apply by email, what does it say?

Written by Sarah McTate
Updated over a week ago

When I invite someone to apply by TurboText, what does it say?

Written by Sarah McTate
Updated over a week ago

How do I know when someone applies to my property?

Written by Sarah McTate
Updated over a week ago

How do I start or stop accepting rental applications for a property?

Written by Sarah McTate
Updated over a week ago

The Application Form

What does the online rental application look like?

A comprehensive look at the online rental application form that renters interested in your property fill out to apply.

Written by Sarah McTate
Updated over a week ago

How do I print a rental application?

Written by Sarah McTate
Updated over a week ago

How to Download a Completed Application or Screening

It’s a good idea to save a pdf copy of your TurboTenant applications and tenant screenings just in case you will need to print them

Written by Katie
Updated over a week ago

How do I customize my application?

Written by Sarah McTate
Updated over a week ago

Why can't applicants use the same email address on the application?

Written by Sarah McTate
Updated over a week ago

Past Landlord References

Written by Sarah McTate
Updated over a week ago

Receiving a Screening Report

How do I Request a Screening Report from an Applicant? (credit, criminal background and eviction reports)

Written by Sarah McTate
Updated over a week ago

How do I request a screening report from a renter who has not applied?

Written by Sarah McTate
Updated over a week ago

How does an applicant complete the tenant screening verification?

Written by Sarah McTate
Updated over a week ago

How does a renter who has not applied complete the tenant screening verification?

Written by Sarah McTate
Updated over a week ago

How do I view the tenant screening report?

Written by Sarah McTate
Updated over a week ago

I requested the screening report, but it says "waiting on applicant". When will I get the report?

Written by Sarah McTate
Updated over a week ago

Why do applicants have to authorize the screening report and verify their identity?

Written by Sarah McTate
Updated over a week ago

My applicant never received the screening request email.

Written by Sarah McTate
Updated over a week ago

My applicant says they are unable to complete the screening report.

Written by Sarah McTate
Updated over a week ago

Can I get a screening report for someone who does not have a Social Security number?

Written by Sarah McTate
Updated over a week ago

Instant Screening Reports

Written by Sarah McTate
Updated over a week ago

The Screening Report

Requesting a Screening Report

Written by Sarah McTate
Updated over a week ago

What does the screening report look like? What is included on it?

Written by Sarah McTate
Updated over a week ago

How to Read a Tenant Screening Report

This article will help you navigate the different terms and sections of the tenant screening.

Written by Katie
Updated over a week ago

How do I print a screening report?

Written by Sarah McTate
Updated over a week ago

How do I Switch the Type of Screening Report that I Request from Applicants?

Written by Sarah McTate
Updated over a week ago

What's the difference between an external screening and a regular screening?

Written by Sarah McTate
Updated over a week ago

What if I think there's an error on my renter's screening report?

Written by Sarah McTate
Updated over a week ago

Credit Report Recommendation Criteria

Written by Sarah McTate
Updated over a week ago

Application/Screening Fees

How much is the application and screening fee?

Written by Sarah McTate
Updated over a week ago

When does an applicant get charged? How much is the application fee?

Written by Sarah McTate
Updated over a week ago

Can the landlord pay for the application fee?

Written by Sarah McTate
Updated over a week ago

Is the tenant application fee refundable?

Written by Sarah McTate
Updated over a week ago

Managing Your Applicants

Moving in a Renter

Written by Sarah McTate
Updated over a week ago

Renters Who Aren't Moving In

Written by Sarah McTate
Updated over a week ago

Deny Applicant Email

Written by Sarah McTate
Updated over a week ago

How do I archive an application?

If you've decided that you won't be renting to a certain applicant, you can archive their application to remove it from your applicant page

Written by Sarah McTate
Updated over a week ago