Online Applications & Tenant Screening

Everything related to our online rental application and the renters who apply.

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38 articles in this collection
Written by Sarah McTate, Katie, Jordan and 1 other

Receiving an Online Application

How do I receive an online application and screening report through TurboTenant?

Written by Sarah McTate
Updated over a week ago

How do I invite someone to apply to a property?

Written by Sarah McTate
Updated over a week ago

When I invite someone to apply by email, what does it say?

Written by Sarah McTate
Updated over a week ago

When I invite someone to apply by TurboText, what does it say?

Written by Sarah McTate
Updated over a week ago

How do I know when someone applies to my property?

Written by Sarah McTate
Updated over a week ago

How do I start or stop accepting rental applications for a property?

Written by Sarah McTate
Updated over a week ago

The Application Form

What does the online rental application look like?

A comprehensive look at the online rental application form that renters interested in your property fill out to apply.

Written by Sarah McTate
Updated over a week ago

How do I print a rental application?

Written by Sarah McTate
Updated over a week ago

How do I download a completed application or screening?

Save PDF copies of your TurboTenant applications and tenant screenings for your records or to share with third-parties!

Written by Katie
Updated over a week ago

How do I customize my application?

Written by Katie
Updated this week

Why can't applicants use the same email address on the application?

Written by Sarah McTate
Updated over a week ago

Past Landlord References

Written by Sarah McTate
Updated this week

Receiving a Screening Report

How do I Request a Screening Report from an Applicant? (credit, criminal background and eviction reports)

Written by Sarah McTate
Updated over a week ago

How do I request a screening report from a renter who has not applied?

Written by Tony
Updated this week

How does an applicant complete the tenant screening verification?

Written by Tony
Updated yesterday

How does a renter who has not applied complete the tenant screening verification?

Written by Jordan
Updated yesterday

How do I view the tenant screening report?

Written by Sarah McTate
Updated over a week ago

I requested the screening report, but it says "waiting on applicant". When will I get the report?

Written by Sarah McTate
Updated over a week ago

Why do applicants have to authorize the screening report and verify their identity?

Written by Sarah McTate
Updated over a week ago

My applicant never received the screening request email.

Written by Sarah McTate
Updated over a week ago

My applicant says they are unable to complete the screening report.

Written by Sarah McTate
Updated over a week ago

Can I get a screening report for someone who does not have a Social Security number?

Written by Sarah McTate
Updated over a week ago

Instant Screening Reports

Written by Sarah McTate
Updated over a week ago

The Screening Report

Requesting a Screening Report

Written by Sarah McTate
Updated over a week ago

What does the screening report look like? What is included on it?

Written by Sarah McTate
Updated over a week ago

How to Read a Tenant Screening Report

This article will help you navigate the different terms and sections of the tenant screening.

Written by Katie
Updated over a week ago

How do I print a screening report?

Written by Sarah McTate
Updated over a week ago

What's the difference between an external screening and a regular screening?

Written by Sarah McTate
Updated over a week ago

What if I think there's an error on my renter's screening report?

Written by Sarah McTate
Updated over a week ago

Credit Report Recommendation Criteria

Written by Sarah McTate
Updated over a week ago

Application/Screening Fees

How much is the application and screening fee?

Written by Sarah McTate
Updated over a week ago

When does an applicant get charged? How much is the application fee?

Written by Sarah McTate
Updated over a week ago

Can the landlord pay for the application fee?

Written by Sarah McTate
Updated over a week ago

Is the tenant application fee refundable?

Written by Sarah McTate
Updated over a week ago

Managing Your Applicants

Moving in a Renter

Written by Sarah McTate
Updated over a week ago

Renters Who Aren't Moving In

Written by Sarah McTate
Updated over a week ago

Deny Applicant Email

Written by Sarah McTate
Updated over a week ago

How do I archive an application?

If you've decided that you won't be renting to a certain applicant, you can archive their application to remove it from your applicant page

Written by Sarah McTate
Updated over a week ago