The screening report includes a credit check, a criminal background check, and an eviction history report. You can view more information regarding what's included in the screening report here.

You can also check out this guide on how to read a screening report, which will help you understand all the line items within the report.

With the premium plan, your applicants will have a lower fee of $45 and you will have access to Income Insights, our tenant income verification tool. But you must upgrade to the Premium Plan. Learn how to do that here.

If you're a landlord and you would like to pay the screening fee, click this link to learn more.

**Please note that the fee is charged when the renter applies, not when the screening report is requested. If no screening report is requested, the application fee still applies.**

Q: Can the application be used for more than one property?

A: The application can only be used for one property at a time.

Q: Is the screening fee refundable?

A: The screening fee is non-refundable. However, if you'd like to pursue a refund, you can fill out our Refund Request form at https://www.turbotenant.com/refund-request/. Our Accounting Department will review your request and respond within 6-10 business days. Please note that while you can submit a request, refunds are not guaranteed for screening fees.

Q: Can spouses use one application?

A: Credit reports and background checks in the US are tied to individuals, not couples or groups. For these reasons, any individuals over the age of 18 will need to submit and pay for their own application.