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Managing Tenants

Managing Your Tenants

Can I Move in a Lead as a Tenant Without Having Them Apply?No, you are unable to convert a Lead into a Tenant without having them complete the screening process and application.
How Do I Translate My Tenant's Messages?Learn how to translate messages on TurboTenant.
Landlord Guide to the Tenant PortalLearn what your tenants can do from their tenant portal in TurboTenant.
Moving a Tenant to Another Property in your PortfolioLearn how to transfer a tenant to another rental in portfolio
How to Get The Most Out of Tenant Check-InsAn overview of the automatic Tenant Check-in feature
How To Customize & Share The Home Guide With TenantsThe Home Guide can help you answer questions you anticipate from tenants and help your tenants feel at home.
How Do I Add a Tenant?A guide for manually adding existing and new tenants to a lease profile.
How Do I Find a Past or Archived Tenant?Learn where to go to find any past or archived tenants in your account.
Touch Base with Your Tenants Automatically with Check-insAutomatically check-in with your tenants to see how they are enjoying your property.
What do Rent Reminder Emails Look Like?Learn what the rent reminder emails sent to your tenants look like and how often they are sent.
How Do I Send A Video, Photo, or Document in a Message to a Renter?Need to send a photo to your renter through a message? Here is how!
How To Start a Group ChatAn overview of how to group chat with your tenants