Interested in a property listing that you love?
You may have seen a TurboTenant property listed on a third-party listing website, like Craigslist, and you may have seen a link with the listing information. Click on the link to view the full listing along with the landlord's contact information and the online application link.
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You can also message the landlord before applying to ask any questions you may have about the property. This is especially useful to find the status of the listing for rent on this and if you're interested in scheduling a showing before applying!
Below is an example of the contact form that you can submit to the landlord.
Starting the application process
To apply, you'll want to click on Apply Now which is typically on the right-hand side of the page along with the rent amount including the Security Deposit and Lease Terms.
If you know the address of the property or have the TurboTenant property ID number, you can click here to search for the full listing on TurboTenant.
To locate by property address, you'll want to enter the street address in the search bar. To locate by Property ID, click "Have a property ID (ie. 23540) instead" beneath the search by the address bar.
It is important to note, we do not have a general search. All of our rentals are listed on third-party websites like Realtor.com, Apartments.com, etc. Click here for a complete list of where you'll find TurboTenant listings.
If you were invited to apply by the landlord via text, email, or both, you would have received a notification with the application link. The rest of the steps are to follow.
Getting Started
As you start the application process, you'll go through a series of steps in the application process, starting with creating your account. If you don't already have one, you'll add your personal contact information. If you already have an existing application for the property, you can click Finish your application here on the page.
On the web:
On the Renter App:
After clicking "APPLY NOW" or "Start Application", you'll be prompted to create your account by entering your email address and creating a password.
What's Next?
You'll add the Application Info to let the landlord know when your desired Move-in date if there is anyone else applying with you, and the number of total occupants.
Special Note: Each person applying to the property who is over the age of 18 will need to submit and pay for their own application using their own unique email address.
Continuing through the process
In the Residential History, you will answer a few questions about your living habits and preferences/needs, including whether or not they have pets, plan to have vehicles at the property, or smoke.
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Next, you will answer a few standard background questions.
In the next section, you will provide information about your current income, including the following:
Current & past employers (including compensation)
Employer contact info
On the next page:
Other income sources if applicable
Current financial institution
Other Income
General Information
This section of the application will ask you general lifestyle questions.
Other Information
Enter your Emergency Contact and their information. This section also allows you to add Additional Comments (optional) if needed
Uploading Documents
The documents section is next. Here you can upload your photo ID, proof of income, and other supporting documents. You can also select Upload documents later
You will be asked to certify that all the information is correct and grant permission for your application to be shared with the landlord.
Paying the fee is next. Follow the prompts to add your card of choice and click Apple Pay or Google Pay for ease! This does also include the screening report as well. There are no additional fees once this is paid. Your application will be sent to the landlord's account within moments!
Verify Your Identity
After you've completed the purchase, you'll be able to continue verifying your identity.
Provide Income & Employment
Upon clicking Approve The Request, you will be asked to provide income and employment status as well as enter your SSN. Please note, that your SSN is encrypted for TurboTenant employees and the landlord. This information is for the identity verification step.
If you do not have an SSN, you can enter your ITIN number in the SSN field.
TurboTips
You can log in to your account and message the landlord at any time to see where they are in the selection process.
The application can also include the short verification process for your screening report.
If Apple Pay or Google Pay does not work, we recommend manually entering your card information.
If you are receiving an error message when you are finished with the identity verification flow, please click here for troubleshooting.
Still have questions? Reach out to our Support Team via chat or by email at [email protected].
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