Have a potential renter for whom you'd like to receive an online screening and application? Great! It's easy to get started, and we'll tell you everything you need to know.
Already have the renter's paper application or all of their information? You can skip the application and get a screening report on them, click here to learn how.
Step 1 - Login to your TurboTenant account
You can do so HERE.
Step 2 - Add your property to TurboTenant
You can learn about that here.
Step 3 - Invite the renter to apply or share your link from the marketing tab in your property profile:
You can learn more about that here.
TurboTip: You can also do this from the applicants tab!
Step 4 - View completed applications in the Renters tab
Step 5 -Request the Screening Report
You can read more about that here.
Step 6 - The applicant authorizes the report and verifies their identity
When you request the applicant's screening report, an authorization and verification email automatically generates to the tenant at the email address they provided in their application.
The applicant will need to authorize you to view their credit report and answer a few auto-generated identity verification questions provided by our partner credit bureau. For more information on why we do this, take a look at this article.
As soon as they authorize the report, you will be notified. You can then log in to TurboTenant to review their screening report.
Didn't find your answer? Here are additional support articles about rental applications and screening reports:
Still have questions? Reach out to our team at [email protected] for additional assistance.