Report a Listing
If you believe a listing is fraudulent or is using stolen information, please click the Report a Listing button on the TurboTenant property listing page or email [email protected]
As a reminder, TurboTenant is a third-party property management software, we do not own or manage any of the properties listed on our site
Reporting Rental Scams
Be very cautious of property managers or rental agents who…come up with a reason or excuse for why they are not able to meet you in person, refuse to give you a phone number or speak with you over the phone, ask you to make a payment upfront prior to showing you the property, ask you to send money to a location that is not in the local area of the rental property, ask you to make a payment to an account that is outside the United States
Be very cautious if the property seems “too good to be true” – it probably is.
Be wary if the rental ad contains numerous typos and/or grammatical errors.
Always physically see the property and/or meet the landlord or someone at the management company before sending any money.
Always speak to the landlord before applying and paying the rental application fee.
Never (ever) wire transfer money. This is a sure sign that you’re encountering a scam. Wired money cannot be retrieved, just like cash.
If you’re aware of a rental listing or other rental scam, you can report it to the Federal Bureau of Investigation (FBI) Internet Crime Complaint Center (IC3). Or you can contact the Federal Trade Commission.
If you suspect or are aware that a rental listing posted on TurboTenant is a fake ad, please click the “Report Listing” link on the listing page or email us the details at: [email protected]
Learn even more about how rental listing scams work from the FTC here.