When you are logged into your account, it's easy to change your password on both the TurboTenant website and within our mobile app.
Desktop Website Instructions
Follow these steps to change your password while using TurboTenant on your computer.
Step 1: Log in to your TurboTenant account, click Account, then Settings.
Step 2: Select "View Profile" under Account Owner information
Step 3: Select Change Password
Step 4: Fill out all of the fields within the pop-up window.
You'll need to type in your current password, then you'll type in your new password twice.
Step 4: Click Change to save your changes.
Your password has been successfully updated when you receive the success screen below!
💡 TurboTip: You can also reset your password here. You simply need to provide your email address, and we'll send you a link to safely change your password.
Mobile Web Instructions
Follow these quick few steps to change your password while using TurboTenant's mobile app.
Step 1: From your dashboard, tap on More in the lower right-hand corner, then select Settings in the navigation bar.
Step 2: Click on Password and Security, then select Change Password.
Next, enter your current password, then the new password you'd like to use twice. When you're ready to update, tap Change.
Step 3: Your password is updated.
Your password has been successfully updated when you receive the success screen below! When you tap on Back to My Account, you'll return to the main Settings page.
Frequently Asked Questions:
Q: How can I change my password if I am not within my account already?
A: If you do not remember your password or need to update this before you can log in, you can use the Landlord Login Page and select "Forgot Password?" at the bottom of the page to reset it.