Tenant and Applicant Account Reset Password Process
To log in to your TurboTenant account, you will use the email address that you signed up with when inquiring about a property or setting up a new tenant account.
Step 1 - Navigate to TurboTenant.com and click the Renter Login Link, or go into the TurboTenant Renter App:
Step 2 - Click the Forgot Password link to begin the process:
Or on the app:
Step 3 - Enter the email address you used on your application & click Send Reset Link:
Or in the app:
Step 4 - Check your email for reset instructions:
You will receive an email from TurboTenant through the email address [email protected]. If you do not see the email in your inbox, be sure to check the spam folder.
Step 5 - Click the Reset My Password link in the email:
Step 6 - Create and confirm the new password:
Enter your new password and click Change My Password to finish the process. You will automatically be logged in to your account.
TurboTip: If you have yet to set a password because you are a new user, you will use the "Didn't set your password yet" prompt! This will allow you to set up a password and get logged into your account.
If you are a landlord looking to update your password, click here to view that process.
Still have questions? Reach out to our Support Team via chat or by email at [email protected]