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How to Book or Cancel a Showing as a Renter
How to Book or Cancel a Showing as a Renter

See the steps on how to book a showing when invited by a landlord.

Kaelyn avatar
Written by Kaelyn
Updated over a week ago

Booking a Showing as a Renter

Once you click on the invite link sent by a landlord, you will be taken to a page that shows all of the landlord's availability broken up into 15-minute time slots.

  • If another renter has booked a time, it will not show as available.

  • If availability is less than 4 hours in the future, you will not be able to book a time.

  • We will ask you to enter your name, email, and phone number so that if you are not already a lead in TurboTenant, you will appear in the landlord's account so they can keep track of your information.

  • Once you book a time, you will get a confirmation email as well as reminder emails 24 and 2 hours before your scheduled time.

Once booked you will receive a confirmation email with the details of your showing

Canceling a Showing

If you need to cancel a showing you have booked, you can cancel from your confirmation email:

You can also reach out to the landlord directly to have them cancel the showing on their end. You will receive an email when your showing is successfully canceled.

Still have questions? Reach out to our team at [email protected] for additional assistance.

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