All Collections
Move-in, Tenancy, & Move-out
Renters Insurance
How do Tenants and Landlords Upload Proof of Renters Insurance?
How do Tenants and Landlords Upload Proof of Renters Insurance?

Where should you upload your insurance policy after purchasing it?

Tony avatar
Written by Tony
Updated over a week ago

When a landlord notifies a tenant that Renters Insurance is required, the tenant will receive the following email:

Image 2022-01-25 at 2.38.39 PM

For Renters:

Step 1 - If you do not wish to purchase insurance through TurboTenant, you can click "upload a copy of your policy to TurboTenant" within the email to upload proof of your own insurance policy. You can also log in to your account and choose "Upload Proof" within the To-Do tab:

Image 2022-01-25 at 3.31.36 PM

Step 2 - Select policy dates and upload the coverage document, and click Finish:

Image 2022-01-25 at 3.36.30 PM

Once you have uploaded proof of insurance, the landlord will receive an email notifying them of the update. Both the tenant and the landlord will be able to log in to their individual TurboTenant accounts to view the document.

For Landlords:

Landlords can also upload Renters Insurance if they have required it for their tenants.

Step 1 - Under a tenant's profile summary, click Upload Policy:

Image 2022-01-25 at 3.43.17 PM

Step 2 - Select policy dates and upload the coverage document, and click Finish:

Image 2022-01-25 at 3.36.30 PM

That's it! Now both you and your tenant will be able to view the document from each of your accounts.

Renters can view their policy within the Insurance tab in their tenant portal.

Landlords can view the policy within the tenant's profile. You can view this by navigating to the Tenants tab, then selecting the tenant and viewing their information within the Renters Insurance section, similar to the image below:

Image 2022-01-25 at 3.51.17 PM

Still have questions? Reach out to our Support Team via chat or by email at [email protected]

Did this answer your question?