How do I Request a Screening Report from an Applicant? (credit, criminal background and eviction reports)

Requesting screening reports from potential tenants is a great way to help you rent with confidence & ensure you're finding your best tenant yet. TurboTenant helps you get an easy-to-read criminal history, credit report and past evictions from TransUnion, a leading credit reporting agency.

 

Screening a renter who has not yet applied? Read our Help Article on How do I Request a Screening Report from a Renter who has not Applied?

 

Requesting a Screening Report from Applicants

Step 1 - Login

Step 2 - Click on Renters and Navigate to the Applicants Tab

This will take you to a list of your applicants and their applications.

Step 3 - Click Request Screening Report in the applicant's profile. 

 

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Step 4 - The applicant authorizes the report and verifies their identity

When you request the applicant's screening report, they will be sent an email prompting them to answer a few identity verification questions from the credit bureau. A status of Waiting on Applicant for Screening Report will display in their profile.

As soon as they authorize the report you will be notified. You can then log in to TurboTenant to review their screening report.

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TurboTenant Pro Tips

  • Once you request a screening report, an email prompting the prospective renter to verify their identity and share their report with you will be immediately sent to the renter.
  • As soon as the identity verification is completed by the renter, the screening report will be delivered to the landlord's TurboTenant account and an email will be sent to the landlord letting them know the screening report is ready.
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Comments

  • Avatar
    susan stambaugh

    What if I prefer to hand the application to the tenant in person?

  • Avatar
    Sarnen - Customer Support

    Susan,

    Our tenant screening features (credit / background / eviction reports) are tied to the online rental application, so if you are looking to get a screening report you'd need to direct your tenants to your property listing website where they can apply online.

    If you are wanting to hand them something, or only have certain tenants apply, we make it easy to print out a paper flyer for your property.

    I think you'll find when it comes to completing the rental application most tenants will prefer to complete it online. (Most our landlords prefer this too!)

    Please let us know if there is anything else we can assist with.

    Edited by Sarnen - Customer Support

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