If a landlord account was created accidentally through TurboTenant, there's an easy solution. Remember also that there are no costs or membership fees to use TurboTenant.
Step 1 - Logout of the landlord account.
Do this by clicking Account, then click Logout.
Step 2 - Log into your renter account through the renter login link
Click on the image or click here to go to the login page.
You can also email our Customer Service agents at firstname.lastname@example.org to have us deactivate the landlord account.
TurboTenant Pro Tip
If you no longer want to receive emails, you can click "Unsubscribe" at the bottom of our marketing emails or let us know and we can remove you.
If you have a suggestion for a new TurboTenant feature, or have feedback on current features, reach out to our support team. We'd be happy to pass that feedback along to our product team!