Upload Income Verification Documents

As part of your rental application, you'll be asked to upload documents that verify your income through Snappt, TurboTenant's third-party income verification service. To help avoid delays, make sure you upload supported documents in the correct format.

You can upload one or more of the following:

Depending on your situation, you may also upload:

The following file types and formats cannot be accepted:

For the best results, upload the original digital file downloaded directly from the issuing organization.

To help ensure your documents can be verified successfully:

After your documents are reviewed, you'll receive one of the following statuses.

Your documents were successfully reviewed, and no issues affecting their authenticity were detected.

One or more issues were identified during the verification process, and your document could not be authenticated.

For security reasons, the specific reason a document receives a Failed result isn't disclosed.

Your documents couldn't be reviewed because they didn't meet the submission requirements.

This commonly happens when:

If you receive this status, upload a new copy that meets the requirements above.

If your documents are marked as Insufficient Documentation or aren't being accepted, the issue is often related to how the file was downloaded or saved—not the information contained in the document itself.

For the best results, always upload the original PDF downloaded directly from the financial institution or issuing organization.

Avoid uploading files that have been:

These methods may remove information needed to verify the document.

We recommend downloading your documents from a desktop or laptop computer.

If you don't have access to a computer:

If you're self-employed, you may be asked to provide additional documentation.

For the best results: