Autopilot manages maintenance coordination on your behalf — from tenant request to vendor scheduling — while keeping you informed and in control of approvals.

Tenants submit maintenance requests directly through their TurboTenant portal. Each request includes:

You and our team are notified immediately.

Once a request is submitted our team takes care of the following:

For urgent issues (e.g., water leaks, loss of heat, safety concerns), we act quickly to prevent property damage and protect habitability.

Autopilot works with a vetted network of maintenance vendors to handle repairs at your property. Vendors are carefully selected and monitored to ensure they meet professional standards for reliability, quality, and responsiveness - so you’re not letting just anyone into your home.
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When a repair is needed:

You always retain full control over repair approvals, and no work moves forward without your authorization.

Before non-emergency work begins:

For emergency situations where delay could cause damage, we may move forward to stabilize the issue and notify you immediately.

After your approval:

All communication is documented in your dashboard.

Vendors are typically paid directly by the owner. Autopilot coordinates the repair process but does not mark up maintenance costs. If you use a home warranty company:

For routine turnover items (cleaning, minor repairs, small fixes):

For major renovations (flooring replacement, large remodels):

With Autopilot, you:

We manage the coordination so you don’t have to handle vendor calls or scheduling.