Autopilot handles the entire showing process — from scheduling to secure access — so you don’t have to coordinate tours yourself.
Scheduling a Showing
Once your listing is live, prospective renters can book showings online.
For vacant properties:
Renters choose from available 2-hour showing windows
They receive SMS confirmation and reminders
Phone verification is required
Showings are self-guided, which allows renters to tour at their convenience and increases overall showing volume.
Identity Verification
Before receiving access instructions, renters must:
Verify their phone number
Upload a valid government-issued ID
Complete a quick selfie verification
This process helps reduce fraud and ensures only verified individuals access the property.
Smart Lockbox Access
After verification:
Renters receive a unique, one-time lockbox code
The code is active only during their scheduled 2-hour window
Lockbox codes automatically expire after the showing window ends.
In the rare event a key is lost, we cover the cost of rekeying.
Dual Lockbox System
In some cases, two lockboxes may be present:
A smart lockbox for scheduled renter showings
A secondary lockbox reserved for emergency vendor access
The backup key is used only for emergencies or maintenance coordination.
Communication During Showings
Autopilot manages:
Showing confirmations
SMS reminders
Lockbox instructions
Post-showing follow-ups
Application link distribution
You do not need to respond directly to showing requests.
What You’ll See as an Owner
You can track showing activity inside your dashboard.
You’ll be notified when:
Strong applicants apply
A qualified group is ready for review
You remain informed by our Autopilot specialists without managing the logistics.