When paying rent charges, you may need to change the bank account or card you are paying from.
For instance, you may wish to switch from a debit or credit card to a bank account or update to a new debit card.
You can now add multiple payment methods to your account to pay rent with! To add a new or updated payment method, follow the steps below.
Highlighting cost savings, ACH payments can be a more economical choice for tenants looking to minimize fees.
Having multiple methods allows for added flexibility and ensures you have a backup in case your primary method is unavailable.
Update or Add a New Payment Method
Step 1: From your dashboard, go to Settings.
Step 2: At the top of the page, select "Payment Methods."
Step 3: Select "New Payment Method"
You can select if you would like to add a new card or bank account:
If your bank is not listed in the Bank Login, you will want to select to add your bank information manually. You can view the article on Manually Adding and Verifying your Bank Account for more guidance there as well.
This option is particularly useful if you're unable to verify your bank automatically or prefer manual setup for security reasons.
š” TurboTip: All card payments (credit and debit) will incur a 3.49% fee. Depending on your landlord's subscription, you may incur a $2.00 ACH fee for bank account payments. These fees are non-refundable.
To avoid card fees, consider using a bank account for payments, which may also help in managing recurring transactions efficiently.
Once you have successfully added your new payment method, you will see a pop up that says, "Payment Method Added! You may now make payments," to confirm you've added your payment method.
Remove a Payment Method
Once you add a new payment method, you can keep the previous one you had to use in the future, or you can delete it from your account.
Step 1: Go to your Settings
Step 2: At the top of the page, select "Payment Methods."
Step 3: Select the trash can icon next to the payment method you would like to remove and select "Delete."
