When paying rent charges, you may need to change the bank account or card you are paying from. Please note: Only one payment method can be added at this time. If you need to pay with multiple accounts, you will need to connect each account and make your payments that way.
You can make this switch by following these steps:
From your dashboard, go to Settings.
At the top of the page, select Rent Payments.
Select "Update" next to your current payment method.
After selecting update, you will choose what type of payment method you would like to update to.
If your bank is not listed in the Bank Login, you will want to select to add your bank information manually. You can view the article on Payment Methods and Verifying your Bank Account for more guidance there as well.
**Please note all card payments (credit and debit) will incur a 3.49% fee. Depending on your landlord's subscription, you may incur a $2.00 ACH fee for bank account payments.
Once you have successfully added your new payment method, you will see this screen, and you will be ready to make payments.
Still have questions? Reach out to our Support Team via chat or by email at [email protected]