Introduction
We're thrilled to introduce Livble, a flexible rent payment solution designed to give you more control over your finances. If you've been granted early access to this feature, you'll be able to split your rent payment into 2, 3, or 4 chunks to be paid back throughout the month, all while ensuring your landlord is paid upfront.
What is Livble?
Livble is a credit product that allows you to set your own rent payment schedule. Instead of making a large sum payment, you can divide your rent into smaller, manageable portions. This not only simplifies your budgeting but also ensures that your landlord receives the full rent amount upfront.
Cost of Livble
Livble is available for a monthly service fee of $30 as long as you have an active balance with the feature. Besides that, you'll be charged your balance according to your selected schedule.
Eligibility Criteria:
You must meet the criteria below to have the Livble option for your rent payment:
Payment Date: The rent payment date must fall between the 28th of the previous month and the 9th of the current month. This is the Livble cycle date. If your payment date falls outside of this or you do not pay within this window, you will not see the option to use Livble.
Balance Due: You must have a rent balance due. The rent balance due can be past due, but you must use Livble for all or nothing in terms of your balance due.
Minimum Balance: The balance due must be greater than $100.
💡 Note on Eligibility:
You will have to make at least one successful payment through TurboTenant before you become eligible for Livble. If any of the above criteria is not met due to an account update, you will not be able to access the Livble feature.
How to Use Livble:
Follow these steps to take advantage of Livble:
Login: Navigate to your renter's dashboard.
Payments Tab: Click on the "Payments" section.
Choose Livble: If eligible, you'll see the Livble option.
Go Through Livble Flow: Select how to split your payment (into 2, 3, or 4 chunks).
Approval: Your eligibility will be confirmed, and your payment schedule will be set.
Landlord Payment: The full payment to the landlord will be triggered upfront according to your approved schedule.
Frequently Asked Questions (FAQs)
Q: I Don't See the Livble Option. Why?
A: If Livble is not visible in your dashboard, it's likely you haven't met one or more of the eligibility criteria, for example, you haven't made a payment through TurboTenant before.
Q: Are There Additional Fees?
A: There is a $30 monthly service fee for using Livble. Besides that, you'll be charged your balance according to your selected schedule.
Q: How Does Livble Work With My Landlord?
A: Your landlord receives the full rent payment upfront, so they are not affected by your selected payment schedule.
Still have questions? Reach out to our team at [email protected] for additional assistance.