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Understanding Livble: A New Flexible Rent Payment Solution
Understanding Livble: A New Flexible Rent Payment Solution

Livble, a flexible rent payment feature with a $30 monthly fee. Outlines on eligibility, how to use it, and FAQs.

TurboTenant Product Team avatar
Written by TurboTenant Product Team
Updated over a week ago

Introduction

We're thrilled to introduce Livble, a flexible rent payment solution designed to give you more control over your finances. If you've been granted early access to this feature, you'll be able to split your rent payment into 2, 3, or 4 chunks to be paid back throughout the month, all while ensuring your landlord is paid upfront.

What is Livble?

Livble is a credit product that allows you to set your own rent payment schedule. Instead of making a large sum payment, you can divide your rent into smaller, manageable portions. This not only simplifies your budgeting but also ensures that your landlord receives the full rent amount upfront.

Cost of Livble

Livble is available for a monthly service fee of $30 as long as you have an active balance with the feature. Besides that, you'll be charged your balance according to your selected schedule.

Eligibility Criteria:

You must meet the criteria below to have the Livble option for your rent payment:

  • Payment Due Date: The rent due date must fall between the 28th of the previous month and the 5th of the current month. This is the Livble cycle date.

  • Balance Due: You must have a rent balance due. The rent balance due cannot be past due or have late fees associated with the charge.

  • Minimum Balance: The balance due must be greater than $300.

Note on Eligibility

You will have to make at least one successful payment through TurboTenant before you become eligible for Livble. If any of the above criteria is not met due to an account update, you will not be able to access the Livble feature.

How to Use Livble?

Follow these steps to take advantage of Livble:

  1. Login: Navigate to your renter's dashboard.

  2. Payments Tab: Click on the "Payments" section.

  3. Choose Livble: If eligible, you'll see the Livble option.

  4. Go Through Livble Flow: Select how to split your payment (into 2, 3, or 4 chunks).

  5. Approval: Your eligibility will be confirmed, and your payment schedule will be set.

  6. Landlord Payment: The full payment to the landlord will be triggered upfront according to your approved schedule.


Frequently Asked Questions (FAQs)

I Don't See the Livble Option. Why?

If Livble is not visible in your dashboard, it's likely you haven't met one or more of the eligibility criteria, for example, you have a past-due balance on your account.

For clarifications, please contact our support team.

Are There Additional Fees?

There is a $30 monthly service fee for using Livble. Besides that, you'll be charged your balance according to your selected schedule.

How Does Livble Work With My Landlord?

Your landlord receives the full rent payment upfront, so they are not affected by your selected payment schedule.


Still have questions? Reach out to our team at [email protected] for additional assistance.

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