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Can I Stop or Cancel a Pending Payment?
Can I Stop or Cancel a Pending Payment?
Can pending payments made by renters be cancelled?
Danni avatar
Written by Danni
Updated over a week ago

Once a renter has submitted their payment via TurboTenant, unfortunately, there is no way for TurboTenant to cancel or stop the payment. Our payment processor, Stripe, is the entity accepting and processing the payments.

If needed, you can refund the renter outside of TurboTenant once the payment has been successfully deposited into your bank account.

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