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How Can a Renter Obtain a Copy of Their Screening Report?
How Can a Renter Obtain a Copy of Their Screening Report?

Learn how a prospective tenant can receive a copy of their screening report.

Kevin avatar
Written by Kevin
Updated over a week ago

The renter will need to reach out to our Customer Support Team directly to request a copy of the screening report.

How to Request a Copy of a Tenant Screening Report

Applicants have the right to access the screening report that is generated through TurboTenant in order to assess their creditworthiness. The screening report includes an applicant's payment history, rental history, employment information, and credit score.

If an applicant would like to request a copy of their tenant screening report, please follow the steps below:

  • Renters will email [email protected] or message us through the chat window in the Renter Portal.

  • Renters will be required to include a valid Government-Issued ID with their request in order to verify their identity and comply with federal regulations.

Once a request has been received and the proper documentation included, our Customer Support team will forward the completed screening report as a PDF.

Screening Report disputes

Please note, since TurboTenant cannot add or remove information from the TransUnion Report, any changes to the report for inaccurate or outdated information will have to be completed by TransUnion.

In that event, you have the right to request a free copy of your consumer report from TransUnion and dispute the accuracy of information appearing in the report, as follows:

TransUnion Rental Screening Solutions

Attn: Consumer Disputes

P O Box 800

Woodlyn, PA 19094

Phone: 1-833-458-6338

Consumer Rights

Consumer Financial Bureau’s Summary of Rights for your information:

Still have questions? Reach out to our Support Team via chat or by email at [email protected].

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