Partial payments are a lease-specific setting set by your landlord. If you cannot change the dollar amount in the charge field, it is because your landlord has not enabled partial payments for your lease. You will need to contact them directly to enable this on your lease profile!
TurboTip: You may edit the amount being paid, but you will not be able to make a payment for an amount greater than the amount being charged.
Step 1 - Login to your renter portal and click Make a Payment
Step 2 - Click the box next to the payment, change the payment amount in the Your Payment field and click Make Payment to finalize the payment.
TurboTip: Before submitting your partial rent payment, ensure that you have entered your portion correctly. Once the payment is submitted, it cannot be canceled if there is an error.
Still have questions? Reach out to our Support Team via chat or by email at [email protected].