There are three ways you can add your payment method through TurboTenant.
You can add a credit or debit card. Keep in mind this incurs a 3.49% fee with every payment made.
You can add your account by logging in with your mobile banking credentials.
You can add your bank account manually using the routing and account number.
For any of those methods, once logged into your TurboTenant dashboard, you will want to navigate to your settings tab and then select "add a payment method".
If you added your bank account manually, you will be required to verify the account by entering the 3-letter code included with the $0.01 deposit made from TurboTenant to your bank account. This process is to ensure that you are the account owner, preventing any fraudulent activity from taking place.
Our payment processor will make 1 deposit to your bank account, totaling $0.01. This process typically takes 1-2 business days (excludes weekends and holidays).
*Keep in mind: Re-entering your bank account information will not speed up the micro-deposit timeline. Each time you manually input your account and routing numbers, the micro-deposit process will be re-initiated and render the previous batch of micro-deposits invalid. This can cause confusion when trying to confirm your bank account, so it is best to enter your credentials once and wait for the micro-deposits.
Once the deposit has been made, you will need to check the 3-letter short code included on the deposit in your bank account and enter it into your TurboTenant account to be able to confirm your bank account.
Once you verify your bank with the correct 3-letter short code, your bank will then be successfully linked and you will be able to start paying charges!
More questions? Learn more about paying rent through TurboTenant here.