Recording a Rent Payment that was made Offline

Have a tenant who made a rent payment outside of the TurboTenant platform? Easily record offline payments so you can keep track of all your charges in one place.

Payments_Section-_Lease.png

Record an Offline Payment

To record a charge that was paid offline, click the RECORD OFFLINE PAYMENT button.

Select which tenant on the lease made the payment and which charge(s) they paid.

Record_Offline_Payment.png

The charge will display as PAID both in your account and your tenant’s. In the payment details, the payment type will show as OFFLINE.

Offline_Payment_Details.png

Did your tenant pay for a charge that isn’t in TurboTenant yet?

First, create a charge in TurboTenant the same way you would an online payment. If the charge due date is less than 7 days out, you will see the charge in the Sent Charges section where you will be able to record it as paid offline.

More questions? Our Colorado-based support team would be thrilled to answer them for you. Contact us anytime!

Did this answer your question?