How secure is TurboTenant?

Learn more about the security measures TurboTenant has in place to protect its users.

Christina avatar
Written by Christina
Updated over a week ago

At TurboTenant, we prioritize the safety and protection of our users. We employ various automated measures to detect and prevent fraudulent activities, and our security team is always vigilant in monitoring accounts for any suspicious behavior. Furthermore, we ensure that all sensitive data on our platform is encrypted.

Additionally, we have partnered with a top-notch payment processor, Stripe, to handle all payment transactions. If you'd like to read more about their security, you can do so here:

Our application uses industry-standard Secure Socket Layer (SSL) HTTPS strong protocol version and cipher suite, issued by COMODO RSA Domain Validation Secure Server, CA.

Here is an independent SSL security report from Qualys SSL labs showing an A rating:

We have developed our platform to safeguard our customers against potential threats by implementing security measures across all levels, ranging from physical to application layers. Our approach involves isolating customer applications and data to enhance protection. Additionally, we have the capability to swiftly deploy security updates without interrupting our customers' services or requiring their intervention.

The physical infrastructure is hosted and managed within Amazon’s secure data centers and utilizes the Amazon Web Service (AWS) technology. (Read more about AWS security here). Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under the:

  • ISO 27001

  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)

  • PCI Level 1

  • FISMA Moderate

  • Sarbanes-Oxley (SOX)

To ensure the security and privacy of our applicants, we encrypt and securely transmit each applicant's SSN to TransUnion, which is not viewable by our employees or the landlord. As an added measure of caution, all of our employees undergo background checks.

Still have questions? Reach out to our Support Team via chat or by email at [email protected]

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