Autopilot manages rent setup and ongoing collection through your TurboTenant account, ensuring payments are automated, tracked, and deposited directly into your bank account.
Rent Is Set Up From the Lease
Once the lease is finalized, these include:
Rent amount
Due date
Grace period (if any)
Late fee terms
All charges are automatically created based on the signed lease agreement. This ensures billing matches your legal agreement exactly.
How Tenants Pay Rent
Tenants pay rent through their TurboTenant Tenant portal. Accepted payment methods include:
ACH (bank transfer)
Debit Card or Credit Card3.49% convenience fee applied
Tenants can also enable AutoPay in their portal to reduce the risk of missed payments. `
Payment Reminders
Automated reminders are sent to tenants:
7 days before rent is due
5 days before rent is due
3 days before rent is due
On the due date
After the due date if unpaid
This helps improve on-time payment rates.
Rent Deposit Timeline
Once a tenant initiates payment:
ACH payments typically process within 5-7 business days
Funds are deposited directly into your linked bank account
You receive 100% of the rent collected. Autopilot’s monthly management fee is processed separately and is not deducted from tenant rent payments.
Late Fees
If your lease includes late fee terms:
Late fees are automatically applied based on your lease rules
Tenants are notified when a payment becomes overdue
Autopilot monitors payment status and follows up as needed. Late fee rules must comply with local and state regulations.
Offline Payments
If you ever accept a rent payment outside the platform (check, cash, etc.):
You can record the payment as an offline payment
This keeps financial records accurate
However, electronic payments are strongly recommended for tracking and documentation.
Ongoing Financial Visibility
Inside your dashboard, you can:
View rent payment history
Track income and expenses
Export financial reports for tax purposes
Monitor outstanding balances
Everything remains centralized and documented.