Our background screening services are conducted by TransUnion, a major credit bureau and one of the largest tenant screening organizations in the world.
They use advanced logic to match criminal records with prospective tenants, including: name, date of birth, past addresses, aliases and other factors.
It is possible that a positive criminal record match may be a record that is actually from a different person.
If an applicant believes that the criminal record associated with their screening report is inaccurate, they should contact:
Hours of Operation:
8-6pm Monday- Friday (Mountain Time)
8:30am-5pm Saturday & Sunday
Landlords are encouraged to contact the court or law enforcement agency of record directly should the seek more information on the charges, accuracy or disposition of a criminal record associated with a screening report.