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Navigating TurboTenant Accounting

An overview of the TurboTenant Accounting Dashboard, including Transactions, Insights and Tracking

What’s New in the Accounting Dashboard

With this first release, you can:

  • See your property performance at a glance, with 12, 6, and YTD month averages for revenue, expenses, NOI, and cashflow.

  • See notifications when new bank transactions are pulled into your import feed and need to be assigned to a property.

  • Break down expenses by category - like Maintenance costs, utilities, or other recurring costs.

  • Filter and compare across properties and timeframes to spot trends.

  • Track your total portfolio value, split by equity and debt.

This is the first phase of the Accounting Dashboard. Over the coming months, we’ll be releasing even more features to help take the guesswork out of real estate accounting.


Track Your Financial Performance in Insights

Quickly access your core financial metrics in the Insights section of your dashboard in TurboTenant. You’ll see three key financial metrics tracked over time:

  • Revenue – Shows your total revenue from last month compared to your average monthly revenue since your first recorded transaction.

  • Net Operating Income (NOI) – Displays your NOI from last month alongside your average NOI since the first recorded timeframe.

  • Cash Flow – Compares your cash flow from last month to your average cash flow since your first financial tracking began.

These metrics are automatically calculated based on your booked transactions and help you spot trends to better understand your portfolio’s performance at a glance.


How to access Insights:

From your dashboard, navigate to the Accounting section of the left-hand menu and click Insights.


Expenses

Expenses refer to costs you would deduct in one tax year. These tend to be smaller transactions that help maintain the property and keep it in good condition, like new mulch to update the landscaping.

Some expenses are necessary to operate a rental business. These can include property taxes, property insurance, and the most-used expense category of maintenance.

We match our default chart of accounts to match the Schedule E expense categories, including advertising, auto and travel, cleaning and maintenance, commissions, depreciation, insurance, legal and professional fees, management fees, mortgage interest, other, other interest (non-mortgage), repairs, supplies, taxes, and utilities.


Portfolio Value

You can now add and edit:

  • Portfolio Value

  • Loans

  • Home Value Estimates

How to Add Your Portfolio Value

If you haven’t set your Portfolio Value yet, follow these steps:

  1. Click "Set My Portfolio Value."

  2. Enter the Estimated Market Value of your property.

  3. Indicate whether the property is financed with a loan:

    • If yes, select the Loan Type from the dropdown.

    • Enter the Current Loan Balance.

    • If no, you'll only enter the Estimated Market Value

  4. Then click Save Estimates

Available Loan Types include:

  • Mortgage

  • Hard Money Loan

  • HELOC (Home Equity Line of Credit)

  • Other

💡 Tip: For an accurate Portfolio Value report, be sure to add the value for each of your rental properties. If you have more than one, all your properties will be listed, so you can update them all at once!

After adding your portfolio value(s), you'll see an overview of the Equity & Debt.

Editing Values:

To make changes, click “Edit Values” in the Portfolio Value section to update your property details.

These values are based on the most recent portfolio value that has been added.


Transaction Alerts

Whenever new transactions are imported into your account, TurboTenant will send you a notification in Insights so you can:

  • Review the imported items

  • Book them quickly to keep your financials up to date


Monthly Trends & Averages

Once you've booked 3 full months of transactions, you’ll unlock deeper trend insights:

  • Averages for Revenue, NOI, Cash Flow, and Expenses

  • A comparison between your latest month and your historical average

  • A visual summary that shows changes over time


Mobile App:

To find your Accounting on the mobile app, tap “More” in the bottom-right menu, then scroll down and select “Accounting” to access the integration.


Frequently Asked Questions:

Q: Why is my TurboTenant account not syncing with TurboTenant Accounting?

A: Sometimes your account might need a manual resync. First, navigate to the TurboTenant accounting site by selecting the Open Accounting button from your TurboTenant transactions tab:

1. Navigate to the Import Feed from the Transactions tab and select the Edit Rules button with the icon:

2. Navigate to the Tracking tab and select any of the links that show the icon:

3. Navigate to the Insights tab and select Reports, from here select any of the links that show the icon:

Then select the TurboTenant tab under Accounts. In the quicklinks box on the right-hand side of the page, select Resync Portfolio.

This can take a few moments to resync, but all data in your TurboTenant account will be reconnected to the Accounting page!

Q: What do Revenue, Net Operating Income (NOI), and Cash Flow mean in TurboTenant?
A:

  • Revenue is the total amount collected from rent and other income sources.

  • NOI is your total revenue minus operating expenses (not including loan payments).

  • Cash Flow shows what’s left after all income and expenses (including loan payments).

Q: Do I have to calculate these metrics myself?
A: You do not have to calculate these metrics yourself; TurboTenant automatically calculates them once your transactions are booked.

Q: What are the new Expense Insights?
A: You can now see your total expenses and your top two expense categories based on your selected date range and property.

Q: Why are the numbers different between my REI Hub dashboard and my TurboTenant Insights dashboard?

A: TurboTenant Insights uses a 12-month average when displaying revenue, expenses, NOI, and cash flow. This means the data you see may not exactly match your REI Hub totals for the same period.

For example:

  • The Revenue, NOI, and Cash Flow graphs in TurboTenant show your average over the last 12 months.

  • The Expense graph compares the most recent completed month of expenses to your average monthly expenses over the last 12 months.

    • For instance, if September is your most recent month, we take all expenses recorded between October (10 months ago) and September, divide by the number of months included (e.g. 10), and use that as your 12-month average.

If you recently synced your account or just started using REI Hub, earlier months may show no data until transactions are imported.

Q: Which expenses are included in these reports?
A: We use IRS Schedule E categories to classify expenses, such as:

  • Cleaning & Maintenance

  • Taxes

  • Insurance

  • Repairs

  • Supplies

  • Utilities
    .... and more.

Q: How do I know what counts as an expense?
A: Generally, expenses are costs for operating and maintaining your rental during the tax year - think lawn care, maintenance, or professional services.

Q: Can Admin and Assistant Roles access TurboTenant Accounting?
A: Admins:
Yes. Admins have access to TurboTenant Accounting and can view all properties and portfolios in the account. Their access is very similar to the Account Owner’s, making them a good fit for trusted collaborators like family members or business partners.

Key points about Admins:

  • Have access to all properties and portfolios

  • Can perform nearly all actions the Account Owner can

  • Can access TurboTenant Accounting

  • Cannot be restricted to specific properties or portfolios

  • Cannot manage or invite additional users (only the Account Owner can)

  • Best suited for individuals you fully trust


Assistants:
No. Assistants do not have access to TurboTenant Accounting. Their role is designed for limited, task-based support and can be restricted to specific properties or portfolios.

Assistants can:

  • Be assigned to specific properties or portfolios

  • Help with day-to-day tasks within their permissions

  • Create charges and select an existing bank account (but cannot add a new one)

Assistants cannot:

  • Access TurboTenant Accounting

  • Add, edit, or delete properties

  • Add, edit, or delete bank accounts or entities

  • Purchase subscriptions

  • Modify rent payment settings

  • Modify ACH fee or payout speed settings

  • Message renters

  • Use the TurboTenant mobile app in landlord mode

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