How do I turn off the Pre-screener?

If you wish to turn off the Pre-screener that automatically gets sent to renters who express interest in your rental property on any 3rd party listing website, here is how:

(1) Go to “Settings” in your TurboTenant account.


(2) Click the “Advanced” tab


(3) Select the “Turn Off Questionnaire” button.


Once this feature is turned off, we will no longer automatically send leads from 3rd party listing sites a questionnaire. You can still send the screener manually to any lead in the Leads tab.


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