My applicant never received the screening request email.

If your applicant did not receive the screening request email they can still approve their screening report. In fact, they do not need the email at all!

In order to approve a screening report, the applicant needs to log in to their account.  

Here is the applicant login page:

If your applicant needs additional help on how to approve their screening report, this article might help: 

How does an applicant complete the tenant screening verification? 


TurboTenant Login



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