Step 1 - Login
Step 2 - Go to the Tenants page
Step 3 - Click Add a Tenant
Step 4 - Convert an Existing Applicant or Add a New Tenant
In order to convert an existing applicant, you must have accepted the applicant's online application through TurboTenant. If you do not have any applicants, then you will add a new tenant.
Step 5 - Enter in tenant details
If you are converting an existing applicant to a tenant, you will be asked to select the applicant's name and the address of the property.
To create a new tenant, you will be asked to enter in the tenant's name, email, phone number, and the address of your property.
Step 6 - Invite the Tenant to Pay
Find the tenant on the Tenants page and click Invite to Pay Online.
Step 7 - Your Tenant Will Receive an Email
The tenant will be prompted to create a password for their account. They will then be able to login with their email and password.
Step 8 - The Tenant Creates a Password
Step 9 - The Tenant Adds a Bank Account
Once the tenant adds their bank account, they can start making payments.