How do I enable online rent payments?-Landlord Only

 

Step 1 - Login

Login to your Turbo Tenant account. If you don't have a TurboTenant account, you can create one here.

Step 2 - Click on Payments or Settings

Step 3 - Click Enable Online Payments

Step 4 - Enter information into Bank Account Setup

Enter the details for the account holder and check the box to agree to the Terms of Service and Privacy Policy. 

 

Step 5 - Click Next Step

 

 

Step 6 - Wait for the information to be processed

You will be taken to this screen while the information is being processed.

 

Step 7 - Click Continue

Once the information has been processed, you will be able to proceed to the next step.

Step 8 - Verify Identity

Depending on the information provided on the Bank Account Setup page, you may be asked to provide some information, like the link to your personal Facebook page, a copy of your photo ID.

 

 

Step 9 - Wait for the information to be processed

You will be taken to this screen while the information is being processed.

Step 10 - Click Continue

Once the information has been processed, you will be able to proceed to the next step.

Step 11 - Complete Bank Account Setup page

You will be prompted to choose one of the following options:

  • Instant Bank Verification (Recommended) 
  • Bank and Routing Account Numbers (Requires Micro-Deposits)

 

 

Step 12 - Complete Instant Bank Verification

To verify your account using Instant Bank Verification, find your bank from the list and click on the icon. You will be taken to your bank login. Enter the username and password for your bank, and the password for your TurboTenant account.

 Step 13 - Click Connect Account

 

 

Step 14 - Your account is now connected

Once you have completed the Instant Bank or Bank and Routing Account Numbers step, your payment account will be set up. You can view your information in Settings

 

What's next?

Add a tenant and invite them to pay online to receive your first rent payment.


TurboTenant Pro Tips

  • The photo ID must be uploaded as a JPEG or PNG file.
  • The Instant Bank option will prompt you to log into your online bank account. Please use your online bank account login information, which may be different from the information you provided for your TurboTenant login.
  • With the Instant Bank option, depending upon your bank's security procedures, you may be asked to answer security questions provided by your bank.
  • When using the Instant Bank option, you will be given a choice of bank accounts, if you have more than one account.
  • After entering in your bank and routing account number, you will receive 2 micro deposits of less that $1.00 within 1 to 2 business days. You will need to verify these in order to set up your account.
  • Only one payment account can be enabled per user.

 

 

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