How do I convert an applicant to a tenant?


To accept online payments from your tenants, you will first need to add them into your TurboTenant account and invite them to pay.

You can either convert an applicant (someone who you accepted an online application for and screened through TurboTenant) to a tenant or add an existing tenant. This article will show you how to convert an applicant to a tenant.


Step 1 - Login

Login to your Turbo Tenant account.


Step 2 - Click Tenants


Step 3 - Click Add a Tenant


Step 4 - Choose Convert




Step 5 - Choose the Applicant and Address from the drop-down menu



Step 6 - Click Convert to Tenant

Once you have entered in the details, you are ready to add the tenant.


What's the next step? Once you add a tenant, you can invite a tenant to pay online. Take a look at this article for more information: How do I invite a tenant to pay online?

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