In TurboTenant, landlords have an Applicants page and a Tenants page in their account.
On this page, you will find all of the people who applied to your property through TurboTenant's online application. You can view the complete applications and screening reports in this tab. If you have several applications and would like to organize this section, you can Archive applicants that you will not be renting to.
On this page, you will find the people who you are renting your property to. If you have recently rented the property to a new tenant or would like to add your existing tenants, you can do so in this section by converting an applicant or adding a tenant.
You can invite your tenants to make online rent payments by clicking Invite to pay rent next to their name. You can also have the ability to Stop online payments, View Payments, and Move Out Tenant.
TurboTenant Pro Tip
- Want your applicant to pay rent online? This first step is to convert an applicant to a tenant. Find out how to do so in this article: How do I convert an applicant to a tenant?