How do I request a screening report (credit, criminal background, and eviction reports)?

Step 1 - Login

Login to your TurboTenant account.

 

Step 2 - Click on Applicants

This will take you to a list of your applicants and their applications.

Step 3 - Click the Applicant

Click on the applicant that you would like to get a screening report for.

Step 4 - Click on the Request Screening Report Button

You will see this option at the top of the application.


TurboTenant Pro Tips

  • Once you request a screening report, an email prompting the prospective renter to verify their identity and share their report with you will be immediately sent to the renter.
  • As soon as the identity verification is completed by the renter, the screening report will be delivered to the landlord's TurboTenant account and an email will be sent to the landlord letting them know the screening report is ready.
Was this article helpful?
3 out of 3 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    susan stambaugh

    What if I prefer to hand the application to the tenant in person?

  • Avatar
    Sarnen - Customer Support

    Susan,

    Our tenant screening features (credit / background / eviction reports) are tied to the online rental application, so if you are looking to get a screening report you'd need to direct your tenants to your property listing website where they can apply online.

    If you are wanting to hand them something, or only have certain tenants apply, we make it easy to print out a paper flyer for your property.

    I think you'll find when it comes to completing the rental application most tenants will prefer to complete it online. (Most our landlords prefer this too!)

    Please let us know if there is anything else we can assist with.

    Edited by Sarnen - Customer Support

Please sign in to leave a comment.